bazinedezine's Shop Policies
Thank you for taking the time to view my shop. All items are made in a smoke free environment and are checked over and packaged before shipping. I welcome any questions you may have about an item(s). I check on my shop usually 3 times daily monday through though Saturday but I am gone some weekends. I do not check on Sundays as that is my church day. MY brides and bridesmaids section are custom orders and can take 2-3 weeks depending on the time of year please ask me if you need it earlier and I will see what we can work out or pay 25 dollars and get in the front of the line!. They will be 18 inches but i will make them 20 inches if that is what you want . Any longer will be an additional cost. I do use glass pearls that are a little heavier then plastic,resin or acrylic pearls. So my necklaces will be heavier. Thank you!
For payment, I accept PayPal and direct shipping and ship as soon as i can make them once your payment has cleared.. Choose your purchases carefully I will refund one necklace only (cannot return weddings or special orders OR EARRINGS) but you pay return shipping i do not refund your shipping and a 4% fee for etsy charges that i do not get refunded for only with etsy direct checkout. .This is not charged if using paypal. RETURNS MUST BE BACK TO ME WITHIN 7 DAYS of you receiving it (send me a tracking number within 7 days I must receive it within 14 days), AND WEDDINGS AND SPECIAL ORDERS AND NOT RETURNABLE OR REFUNDABLE. I can sell you one before all are bought to make sure it is what you want. Any returns after 14 days will be sent back to you or any weddings or special orders. (unless we have spoken)
I will ship USPS first class unless otherwise specified. Weddings are shipped priority mail if over 1 item (necklaces not bracelets or earrings).. Insurance is not included. You may add insurance for an additional fee. I ship to the address that paypal or etsy gives me. Please check to make sure that is your address. I cannot be responsible if you do not give me the right address. (this has happened) If it is lost in the mail and you did not buy insurance you will not get a refund. sorry! I only ship to UNITED STATES. I have had trouble sending other countries and at this time i will not send to any other countries.
Refunds and Exchanges
If you are not totally satisfied when you receive your order I will refund you money minus shipping cost and 4% charge that etsy charges me that is not refundable only if using etsy direct checkout. (I cannot take back whole weddings or special orders they are not returnable) Please do not order a whole wedding unless you know they will match as I cannot return a whole wedding .. SPECIAL ORDERS ARE NOT RETURNABLE FOR ANY REASON OR FOR SANITARY REASONS EARRINGS. I will refund regular items in my shop when i receive the item back in good shape You are responsible for shipping item back. Please check the listing carefully. I cannot accept returns on special order beads or custom made necklaces or weddings as they are usually taste specific. Returns must be to my home within 14 days thanks! If we have spoken there are a few times I have given store credit for larger orders that have been returned. (not special orders)
Additional Policies and FAQs
If the item breaks, of no fault of the wearer, I will fix the item for free for a period of 90 days after purchase. Customer is responsible for any shipping costs. Always include your return name and address inside that package.
10030 S Green Road
Mc Bain MI 49657
Last Updated February 10, 2014