Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
Buyer is to remit payment including any and all shipping charges to Seller immediately unless other arrangements have been made and which are agreed upon between Buyer and Seller. International Buyer will be expected to pay additional shipping charges including any applicable insurance.
Beach Glass Gone Wild is not responsible for any items that become lost or delayed within the U.S. Postal Service and Beach Glass Gone Wild will not issue a refund for items lost or delayed within the U.S. Postal Service (including U.S. Priority Mail). Although this rarely happens, on occasion, an item may become lost or delayed within the United States Postal System. If you wish to purchase postal insurance for your item, please contact Beach Glass Gone Wild to discuss prior to purchasing. In the event of a lost or delayed item, it is Buyer's responsibility to contact the U.S. Postal Service and open a Missing Mail claim for a lost item. In the event an item is delayed and/or not delivered to Buyer at all, or not delivered to Buyer in a timely fashion, it is Buyer's responsibility to contact the U.S. Postal Service and file a claim for postage reimbursement.
International buyers are responsible for the payment of any and all custom duties and tariffs imposed by its postal service. Beach Glass Gone Wild is not responsible for the payment of any customs duties or tariffs and Beach Glass Gone Wild will not reimburse or refund Buyer if Buyer does not retrieve or pay customs duties or tariffs from postal service.
It is Buyer's responsibility to provide Seller with an accurate shipping address. Seller will not issue a refund for items shipped to an incorrect address or an "unconfirmed" address. In the event Buyer provided an incorrect or unconfirmed address, it is Buyer's responsibility to contact the U.S. Postal Service and open a Missing Mail claim for said item.
Please give SUFFICIENT time for your item to reach its destination. Please understand the U.S. Postal Service is often slower than normal during the busy holiday season. Please take this into consideration when placing your order. Purchasing your order using U.S. Priority Mail does not indicate your item will be bumped to the top of the design list. Orders are designed and shipped on a "first come, first served" manner. Beach Glass Gone Wild is not responsible for items that have not reached their destination in a timely fashion due to the U.S. Postal Service.
Additional policies and FAQs
By purchasing our jewelry, you agree to hold Beach Glass Gone Wild, its successors or assigns and Kelly J. Chess harmless for any and all liability that may arise from the use of our jewelry. Please do not purchase our jewelry if you are not in full agreement to our terms.
Please take into consideration that when purchasing handcrafted items that the item may not be perfect. We take meticulous care to design and inspect all items and we do our best to accurately describe each and every item. However, it is possible to overlook a flaw or imperfection. Although we try our best to avoid flaws or imperfections, something may be overlooked. Please understand that when dealing with handcrafted items, this may occur.