beadcreationsintl's Shop Policies
Bead Creations International specialize in Hand Stamped Necklaces and other Stamped Items, Mothers Bracelets (Mommy Bracelets), Grandmothers Bracelets, Lampwork Braclelets, Childrens Bracelets, Baby Bracelets, Childrens ID Bracelets, Childrens Medical Bracelets, Deployment Bracelets, Breast Cancer Awareness Bracelets and Watches, Necklaces, Anklets, Mother and Daughter Bracelets, Valentines Bracelets, Christmas Bracelets, Hair Clips and more. Your jewelry will be custom made to your taste and will be a wonderful Keepsake.
I accept Paypal and Credit Card Payments through a secure server.
We normally ship all of our items in 1 - 2 weeks for the Hand stamped items. During the holidays shipping times change 2-4 weeks depending on our load. We ship all of my items 1st Class USPS.
Insurance is an additional cost please contact me for prices. If your package says delivered and you did not receive the package it is not our responsibility.
Refunds and Exchanges
There will be NO REFUNDS on your purchase with in 12 hours. Normally with in the first 12 hours your order has been started in some way. It is your responsibility to read our Shop Announcements as to when your package will ship. We will NOT refund your payment if you email us a few days later and changed your mind or if you did not read the announcement and your order will not be finished in time. We have never been late sending out any of our orders. We always have the shipping time frame in our Store Announcement.
All Sales are final. If there is something wrong with your purchase we will fix it. You will need to notify us with in 3 days of receiving your item or 7 days after it ships. If you receive your necklace and it is the way your ordered it but you do not like it for any reason we will not accept any refunds no matter what this is a custom piece and it can not be resold.
What if my chain breaks? We will replace your chain with in one week of delivery date (7 days), we will want the chain returned back to us. If the chain breaks after 1 week then it is your responsibility to purchase another one. These are not normal thick chains they are very delicate and will last if you are not rough on them. If you tend to be rough on your chains then I suggest you contact me for other chain options.
What if I purchased this for a gift and did not give it to them until after the 7 days and the chain breaks?
It is still your responsiblility to purchase another one. These are not meant to break unless there is a force that is put on them. We have sold hundreds of these chains and have had very few break.
If there is a problem with your necklace/bracelet/keychain when you receive it you have to let us know with in 7 days of the shipping date or there will be a charge to fix your necklace and make it right. We will replace your necklace or fix what ever is wrong to make it right but you have to let us know right away. If you purchase a bracelet and choose a size and it is the right size you gave me and it does not fit you will be responsible to pay for it to be resized. I do ask for the exact wrist size and will adjust from there to make it fit.
What if I get my necklace scratched? We do offer a service to fix these if something happened to your necklace and it got scratched. It would be on a case by case thing to see if we could even fix it. Contact us for prices.
If we have already started on your necklace with in 24 hours of ordering then we can not refund your money and your order will be shipped to you or we will issue you a credit to use at a later time.
Last Updated December 19, 2012