BearCreekGems

Classic Handcrafted Artisan Necklaces

Gila, New Mexico

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Becky O'Connor

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Becky O'Connor

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Shop policies

Last updated on April 26, 2015
Welcome to Bear Creek Gems in beautiful Southwest New Mexico!

I design and make jewelry from semi-precious and precious stones and gems ... jewelry that can be worn anytime, anywhere.

All my jewelry creations are one-of-a-kind items and are available for immediate shipment. If there is something special you have in mind, or a particular stone you like, or would like an item in a different length, please contact me with your questions and I will get back to you as soon as I can.

If you are unsure whether a necklace will be the right length for you or if it's delicate or chunky or in-between, I encourage you to call me at 575-535-4455! I would rather have a conversation with you before your purchase than to have you disappointed with your purchase. And I can always photograph the piece on me so you can see how it looks on a live person!

If you love a necklace, decide to purchase it, and would like a matching bracelet or earrings, please let me know. Often times, I will have enough matching stones to make the piece, or can suggest something to complement.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I want you to be delighted with your purchase!

If you are dissatisfied for any reason, please contact me right away so we can discuss options and resolve the problem.

I guarantee my jewelry to be free from defects in craftsmanship and materials on delivery. Should the jewelry fail, and examination reveals it was due to negligence on our part, I will repair or replace the item at no additional cost, or, if preferred, give a full refund once the item has been returned to me.

If a piece breaks (for example, because it got caught on something), collect all the pieces and return them to me (at your expense) and I will fix it for you. A charge may be incurred for this repair to cover return postage and any components needed to repair the piece.

If, once you have received your item, you decide it's not the right piece of jewelry for you, you may return the item within 7 days of your receipt of the item for a refund.

The item must be returned in its original condition and in its original packaging. Returned shipping must be paid by the buyer, and I recommend insurance. Upon my receipt of the returned item, per terms above, a refund minus $15 to cover shipping and restocking will be issued to the original payment account used to make payment.
Payment
I accept payment by Direct Payment, including Etsy Gift Cards, and PayPal. Purchases will be shipped upon receipt of payment. 6.563% Gross Receipts Tax will be added to purchases shipped to New Mexico addresses.

On your credit card statement, purchases will be shown as BearCrkGems.
Shipping
Shipping to addresses within the United States is included with every jewelry order. We ship items to postal addresses in the United States using the U.S. Postal Service's Priority Mail service and can usually mail your item the day after we receive your order. You will generally receive your order within 3 or 4 days.

If you need faster service, we can use Postal Service's 2-day Express Priority Mail service; there is an additional charge of $15 for this service. Please convo me if you need faster delivery.

For shipments outside the United States, including Canada, we use USPS International Priority Mail; there is an additional charge of $20 for these shipments.
Additional policies and FAQs
I make every effort to use photographs that most accurately show the color of the stones. However, monitors differ and the color may vary depending on your monitor. If in doubt, please contact me with your questions.

I use sterling silver, 14k gold fill, and vermeil (22k gold over sterling silver) for all the metal components of my jewelry. The description of the item will state what has been used. I never, ever use plastic beads or imitation stones in my work. I purchase all my materials only from vendors that I know and trust.