Announcement
Free shipping on orders US$35+ or CA$45+!
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Beautiful & thoughtful gifts for your special someone!
All natural, vegan and handmade.
Items
Featured items
All Items
Reviews
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alyssampaul1 on Nov 28, 2022
5 out of 5 starsGreat personalized gifts for the shower. Everyone loved them and the scents where perfect!
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Hannah Smith on Nov 26, 2022
5 out of 5 starsBeautiful quality and packaging! Would 100% order from this shop again :)
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About KimAndPom
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our soap curing racks -
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work stations
All natural handmade bath and beauty goodies :)
I first started making my own natural soap and other natural beauty products just to feel better and live a healthier life. Once I started using handmade yummy goods, I couldn't go back to store bought products because I simply started feeling much better!
I want to encourage everyone to make healthier life choices to make your own natural products. If you are too busy to make your own stuff. I'm here to share mine! I guarantee your body will be much happier. :)
Every product is made with natural ingredients by me and my staff and I share the same products with my family and friends.
Shop members
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Natalie Kim
Creator, Owner, Designer
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Alicia
Production Team Leader, Maker, Designer
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Andi
Production Assistant
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Ciara
Production Assistant
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Brooke
Production Assistant, Maker
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Jenna
Assistant, Customer Service, Shipper
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Sarah
Maker
Production partners
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Stocking Production Facility
China
Our designs are made in a facility in China. Once the blank stockings are made, we customize the stockings in our studio in Ontario Canada.
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 12 hours of purchase
Payment
Shipping
My current processing time is 1-3 business days. Each listing has different processing time.
►SHIPPING & ESTIMATED TIME OF ARRIVAL
All orders are Shipped with a tracking number. Canada & USA transit time is 3-5 business days. If you haven't received your item within 7 business days from the dispatch date, please contact me as soon as possible. I will contact the shipping company to track where the package is. I cannot open a claim if you contact me after 3 weeks from the dispatch date.
Please let me know if you'd like to choose express shipping. shipping upgrade is available.
•Local Pickup
We are located on Millgrove Side Rd in Waterdown, ON. If you'd like to.pick up your order, please use code LOCALPICKUP when you check out. No shipping cost will be charged. Don't forget to send us a message to schedule a pickup time. Our studio is not open to the general public, and pickups are by appointment only.
•International
International shipping other than the US is not listed in listings. Please send me a message for a quote.
If you don't receive your order after 7 business days from the order date, please let me know, so we can try to find where the package is.
Additional policies and FAQs
Please Keep away from pets and children. My products are intended for external use only. DO NOT TRY TO EAT them.
More information
Frequently asked questions
Custom and personalised orders
Please leave your personalized message with your order! We do not send proofs unless it is requested although we are happy to provide them when requested :) Please note that request proof can delay the processing time.
Sizing details
Sometimes it's hard to figure out the actual size of products from the picture. We list dimensions of each product in product description. Please reference the size information before purchase!
Seller details
KimAndPom is considered a professional seller (known as a trader) in the EU. What's this?