KimAndPom

All Natural Vegan Spa Gifts for your special someone!

Waterdown, Canada
9,777 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Free shipping on orders US$35+ or CA$45+!
Follow me on instagram for coupons and exclusive deals @kimandpom

Beautiful & thoughtful gifts for your special someone!
All natural, vegan and handmade.

Announcement

Last updated on Oct 27, 2021

Free shipping on orders US$35+ or CA$45+!
Follow me on instagram for coupons and exclusive deals @kimandpom

Beautiful & thoughtful gifts for your special someone!
All natural, vegan and handmade.

Items

9777 Sales
 

All Items

Natalie Kim

Contact shop owner

Natalie Kim

Reviews

Average item review
5 out of 5 stars
(1379)
See reviews that mention:
Quality 69 Shipping 180 Customer service 126

About KimAndPom

Sales 9,777
On Etsy since 2016

All natural handmade bath and beauty goodies :)

I first started making my own natural soap and other natural beauty products just to feel better and live a healthier life. Once I started using handmade yummy goods, I couldn't go back to store bought products because I simply started feeling much better!

I want to encourage everyone to make healthier life choices to make your own natural products. If you are too busy to make your own stuff. I'm here to share mine! I guarantee your body will be much happier. :)

Every product is made with natural ingredients by me and my staff and I share the same products with my family and friends.

Shop members

  • Natalie Kim

    Creator, Owner, Designer

  • Alicia

    Production Team Leader, Maker, Designer

  • Andi

    Production Assistant

  • Ciara

    Production Assistant

  • Brooke

    Production Assistant, Maker

  • Jenna

    Assistant, Customer Service, Shipper

  • Sarah

    Maker

Shop policies

Last updated on November 17, 2021
Our products are all natural & Vegan, and thoughtfully handcrafted for your special someone!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I'm happy to take returns and/or exchanges; however, shipping costs for returns or exchanges will be customer's responsible unless items were damaged. Please contact me if you have any issues, I will try my best to fix it. Thank you!
Payment
We take credit cards, debit cards, Paypal and Etsy giftcards.
Shipping
►PROCESSING TIME
My current processing time is 1-3 business days. Each listing has different processing time.

►SHIPPING & ESTIMATED TIME OF ARRIVAL
All orders are Shipped with a tracking number. Canada & USA transit time is 3-5 business days. If you haven't received your item within 7 business days from the dispatch date, please contact me as soon as possible. I will contact the shipping company to track where the package is. I cannot open a claim if you contact me after 3 weeks from the dispatch date.

Please let me know if you'd like to choose express shipping. shipping upgrade is available.

•Local Pickup
We are located on Millgrove Side Rd in Waterdown, ON. If you'd like to.pick up your order, please use code LOCALPICKUP when you check out. No shipping cost will be charged. Don't forget to send us a message to schedule a pickup time. Our studio is not open to the general public, and pickups are by appointment only.

•International
International shipping other than the US is not listed in listings. Please send me a message for a quote.

If you don't receive your order after 7 business days from the order date, please let me know, so we can try to find where the package is.
Additional policies and FAQs
If you have skin sensitivities or allergies please read the ingredients carefully prior to purchasing. Also, please test all products on a small area inside your wrist for 2-3 days prior to using. I cannot guarantee you will not have, and I will not be held responsible for any allergic reaction, skin sensitivity, or irritation caused by the use or misuse of any of our products. Please stop using our product immediately if you experience any skin irritation when using our product.


Please Keep away from pets and children. My products are intended for external use only. DO NOT TRY TO EAT them.

More information

Last updated on Feb 4, 2020
Frequently asked questions
Custom and personalised orders

Please leave your personalized message with your order! We do not send proofs unless it is requested although we are happy to provide them when requested :) Please note that request proof can delay the processing time.

Sizing details

Sometimes it's hard to figure out the actual size of products from the picture. We list dimensions of each product in product description. Please reference the size information before purchase!