Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order click the “Pay Now” button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Payment must be made in full and have cleared before the item is shipped.
Custom orders will require a 50% deposit upfront with the balance due before shipping. Payment plans will be considered and worked out on a case by case basis - but item(s) will not be shipped until final payment is made.
If you are having any issues with Payment please do not hesitate to contact me and we will assist you in anyway that we can.
In the event of non-payment (if not paid within 7 business days and no other arrangements have been made) - we will consider the order cancelled and the item will be re-listed and sold to another buyer. We WILL leave negative feedback for non-payment with no-response to emails.
If your order is a gift going directly to the recipient, We can include a personal message card from you for no extra charge. If you would like this service please let me know what you would like me to write (to fit on a postcard) in the "Note to BearSpringsWoodworks" during checkout.
Shipping may be combined for items going to the same address - contact us fore more information and a quote.
Additional policies and FAQs
Custom orders will be priced according to the order - please feel free to contact us with your needs and we look forward to working with you on your one of a kind design.
Request a discount - discounts will be considered upon request with a purchase of 5 or more items if the items are $20 each or more. Shipping may also be combined for items going to the same address - contact us for a discount and shipping quote on multiple items.