There are no returns or exchanges on purchases. Please let me know, through convo, if your are not satisfied with your purchase, and I will do my best to find a solution for you :)

I take Paypal, and Checks made out to Beatrice Kamperman!

I will ship your items as soon as I receive your payment.

All items are handmade with care and detail, but no human is perfect and in the event that there is a defect with stitching, etc., please notify me with any concerns. I will do my best to fix the problem (this applies to a problem steming from production, not due to regular daily wear and tear or mis-laundering).

I would greatly appreciate your Feedback, after you receive your purchase. I will also leave you Feedback. This is an easy process and helps me gather information about how my customers feel about their purchases and what they might want in the future.

Please do not leave Feedback, if you are dissatisfied, until you have contacted me to work out a solution. It is my goal that ALL my customers be completely satisfied with their purchase :)