beccasblues

R E T U R N S
• I accept unworn and undamaged returns within 30 days of when the item was received.
• Returns are not accepted on personalized pieces, unless I made an error.
• Customized orders are non-refundable.
• Earrings are non-refundable.
• All Wedding Party Orders are final. I suggest purchasing a sample piece before buying all of the items you need for your wedding party. The cost of the first piece will be deducted from your total and the discount will include that piece. It is your day and I want you to love your bridal or bridesmaids' jewelry.

♥RETURN NOTICE♥
• Items must be returned in original condition (unworn and undamaged) and properly packaged as received or a 20% restocking fee will be applied.
• Please do not send any returns without notifying beccasblues first through Etsy's convo system.
• Convo or email me before you send it back.
• Shipping fees will be the customer's responsibility.

♥REFUNDS♥
• Refunds will be made in the form of the original payment through Etsy.
• A credit will be issued for the merchandise amount only, shipping charges are not refundable.
• Please allow 5-7 business days for the refund to post to your account.

♥EXCHANGES FOR INCORRECT LENGTH♥
• For a perfect fit, you can send your necklace back to beccasblues and I will adjust it for you here in my studio.
• I charge a re-work fee for each item I have to adjust.

♥EXCHANGE FOR A DIFFERENT ITEM♥
•I accept unworn/undamaged exchanges on orders within 30 days of when your package was received.
• Standard shipping rates apply.
• Please contact me to arrange an exchange.

♥REPLACEMENTS♥
• Replacements will be made in case you receive the wrong item.
• Please contact me immediately.

INTERNATIONAL RETURNS/EXCHANGES
*Note for international returns or exchanges: Shipping fees, customs dues, and other additional fees and/or taxes on international returns or exchanges must be paid fully by the customer. Once item is received back in original packaging, a refund will be issued for the purchase price.

beccasblues accepts...
♥ all major credit cards and PayPal through Etsy's direct checkout
♥ Etsy gift cards

• I do include a paper receipt in your order. Please mark your order as a gift and the purchase and shipping charges will not appear on your receipt.

*SALES TAX*
• Applicable and local sales taxes will be charged on all Ohio sales.
• Ohio residents will be charged a 7.0% sales tax.

**CREDIT CARD SAFETY**
• Etsy handles all payment transactions. Your billing information is secured with Etsy.
• For more questions please check the Etsy FAQ: https://www.etsy.com/help/article/1939

♥ If you need your item sooner, please choose the expedited shipping option and I will ship Priority Mail. Please convo me for personalized orders first to make sure I can accommodate your request.

♥ U.S. ORDERS ONLY ♥
PRODUCTION TIMES
• Ready to ship items will ship within 1-3 business days (excluding holidays) after you place your order.
•Custom, hand stamped items usually take between 4-5 days for me to produce, but some can take up to 1 week. Please see estimated shipping times when ordering to know when you can expect your item to ship.

SHIPPING TIMES
You will receive a tracking number from Etsy email once your package is ready to ship. All orders are shipped through USPS First Class Mail, unless you have requested Priority Mail. Shipping time within the U.S. is normally 3-5 days for first class mail (Saturday delivery included!).

• The following production and shipping times are approximate and do not take holidays into consideration
• For any rush inquiry, please contact me.

STANDARD SHIPPING:
• 3-5 business days ship time

PRIORITY SHIPPING:
• 2-3 business days ship time

EXPRESS SHIPPING:
• 1-2 business days ship time

Please note: I can not guarantee delivery dates; there may be delays with the postal service due to weather or unforeseen circumstances. Please contact me with in 1 week if your package does not arrive and we will figure out where it is!

♥ International orders
You will receive a shipping notification from Etsy email once your package is ready to ship. All items are sent through USPS First Class International Mail; you may NOT have a tracking number for your package. Shipping time for first class mail is about 2-3 weeks (depending on customs processing in your country). On some rare occasions, your order may be held in customs for up to 4-6 weeks.

International customers are responsible for any and/or all Customs fees, taxes, and duties associated with shipping & purchasing to their respective countries, should they be assessed. ***PLEASE look into this before purchasing.***

Most country's Customs agencies open and/or assess fees to a random selection of packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. For any additional information please refer to your local customs agency. All packages will be marked Merchandise and show the price paid for the items.

This may help you to have an idea of what charges may incur for importing goods into your country: http://www.dutycalculator.com/new-import-duty-and-tax-calculation

♥ Shipping costs include shipping fees, as well as packaging materials!

P E R S O N A L I Z E D O R D E R S
Each letter stamped on your personalized piece is hand stamped, meaning no two pieces are alike. I only use a hammer and other metal working tools, metal stamps, and my hands in order to give each piece a perfectly, imperfect look. Please note that I do not accept returns on pieces due to the stamping aesthetic. Laser-created engraving designs are recommended for a perfect, even, and exact look.

All of my cuff bracelets, bar pendants, and initial charms are cut, filed, and finished by me. This means that there will be slight differences between each finished piece.