Personalised hearts for all occasions

49 Sales


Personalised hearts for all occasions

49 Sales On Etsy since 2007

0 out of 5 stars (36)

beccasophie is taking a short break


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Shop policies

Last updated on June 16, 2016
Hi there,
I've been away from Etsy for quite a few years, but it's good to be back!

Accepted payment methods

Returns and exchanges
I will refund 'non custom' items (less postage) if they are returned to me within 10 days of receipt by you. I can't refund custom items as they cannot be resold.
I cannot be held responsible for items that are lost in transit. International customers are welcome to request insurance, at additional cost. Please convo me if you would like this option and I will make you a custom listing.
I prefer to receive payment by Paypal please. Once you have checked out an item I expect to receive payment within 3 working days. If for whatever reason your payment is going to be delayed, please convo me so we can come to some mutual arrangement.
I ship already completed items within 2 working days (once payment is cleared).
Custom items take approximately 2-3 days to complete and ship.
I always obtain proof of postage.
Items sent out of the UK take approx 7 to 10 days usually, but sometimes longer.
Buyers are responsible for any customs incurred, this hasn't before been a problem for any of my customers so far, as thresholds outside of the UK far exceed the UK permitted amounts.
Additional policies and FAQs
I aim to produce items that you are very happy with.
If there is something you want that isn't listed in my shop convo me and I'll see what I can do to meet your needs. I have had some lovely projects in the past from customers this way.
I package items very securely.
I am convo friendly (and trade friendly if it's something I want!)