If there are any problems with your order please get in touch as soon as possible, of course I hope there never will be, but I'll happily replace or refund damaged or lost goods.

Payment via Paypal as soon as possible after your purchase. If you change your mind at any point, just let me know and I'll do what I can provided that the goods haven't been sent.

I will aim to post your purchase the next working day after the sale, whether it be to UK or elsewhere in the world, using Royal Mail first class. If you'd like me use a different/faster/guaranteed service just let me know, there'd probably be an extra charge to arrange but I'm more than happy to do that.

I love to make specific commissions and accommodate people's personal requirements. If you see anything you'd like customized for you or as a gift, get in touch and we can discuss it. Perhaps a doll in the likeness of a friend, or using a fabric provided by you as a dress, or particular colours of hair or dresses... there are all sorts of possibilities!!