belaandblue

handmade accessories for your dog

Minneapolis, Minnesota On Etsy since 2014

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A buyer bought a gift from this shop and gave it a 5-star review!

belaandblue

handmade accessories for your dog

Minneapolis, Minnesota | 333 Sales

Announcement    Looking for something special? Ask me about creating a custom piece just for you!

Announcement

Last updated on Jan 10, 2018

Looking for something special? Ask me about creating a custom piece just for you!

Items

Madeleine Laurion

Contact shop owner

Madeleine Laurion

Reviews

Average item review
5 out of 5 stars
(31)
See reviews that mention:
quality 5 shipping 3 customer service 8

About belaandblue

Sales 333
On Etsy since 2014

In short: Naughty dogs make great models.

“... ‘forever dogs’ we call them, the canine loves of our life, dogs who expand our hearts and fill our souls in a way that nothing else ever had.” - Patricia McConnell "For the Love of a Dog"

I love this quote. It beautifully sums up my relationship with my two rescue dogs, Lulu Belle and Ozi Blue.

Now, here’s the part where you would expect me to go on and on about how wonderful my dogs are, how well behaved and perfect they are, how they fetch my slippers and the newspaper every morning, saved me from a well...
I hope you were rolling your eyes.
In reality, my dogs are far from perfect. Heck, they’re miles away from obedient. But nonetheless, they are my very own “forever dogs.” And I wouldn’t change anything about them. Well… maybe I could do without them stealing and eating my chapstick.

So how does this all fit in with my beginnings as a pet product designer?

Well, to make a very long story short:

I am an avid craft enthusiast (you name it, I’ve crafted it) with an unhealthy obsession with textiles, especially those that consist of 100% natural fibers. Also, I happen to have two very easily bribed dogs who will model anything as long as they are compensated with treats.

To say that bela&blue was inspired by my dogs would be an understatement; my admiration and love for them is the driving force behind it. They are by no means perfect, but they are perfect for me

Materials used to create a bela&blue design are carefully chosen for their quality, comfort and environmental impact. Every effort is made to source materials that celebrate the hardwork and exceptional skill of artisans from around the world, but I do my best to source American made whenever possible.

-Madeleine

Shop members

  • Madeleine Laurion

    Owner, Designer, Photographer

    Engineer by day, Crafter by night.

Shop policies

Last updated on May 14, 2019

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 7 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Not satisfied with a product? Please let us know and we will do our best to make it right!
A replacement or full refund is eligible for any unused product that was damaged during shipping.
Was the purchased item chewed or destroyed by your furry friend...? We know how that feels (lesson learned: keep expensive shoes out of the puppy pen) and we'll do our best to help. Send us a picture of the item and we'll work with you to determine the next steps; whether it's a quick repair or a discount on a replacement.
Payment
Shipping is provided by USPS and a tracking number will be provided.
Shipping
US Shipping:
All items are shipped via USPS first class mail. Package tracking is provided.

Need expedited shipping? Please message us for details!

International Shipping: Please be aware that additional fees/tariffs may be required upon delivery of your items. Bela&Blue is not responsible for these additional costs.
Additional policies and FAQs
Everything is handmade in a smoke-free environment.


Privacy Policy:

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for custom orders, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Madeleine Laurion, am the data controller of your personal information. If you have any questions or concerns, you may contact me at bela.and.blue [!at] gmail.com.