ChloeandSageJewelry

Unique, personalized charm bracelets and necklaces

Miami, Florida
22,351 Sales

ChloeandSageJewelry is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

ChloeandSageJewelry is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on September 15, 2018
Hello and welcome to Chloe & Sage! My aim is to provide you with good quality items that you will enjoy and the best service possible. I believe in good communication and I will be in touch throughout our transaction to make sure you are happy with your purchase. All items are securely packaged in a bubble wrapped envelope to make sure items are not damaged in transit.

To contact me please use the Etsy messaging system.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If your purchase arrives damaged please contact me within 48 hours of receipt. A photo of the damaged item will need to be sent via the Etsy messaging system in order to receive a replacement or a refund (according to your preference). It is recommended to use tracking with returned packages.

Please note fashion jewelry pieces should not be exposed to water. Returns due to exposure to water cannot be refunded.
Payment
I accept payment through PayPal, Credit Card, and Etsy gift cards.
Shipping
I ship domestically via USPS First Class or USPS Priority Mail (shipping method can be selected during checkout).

Orders are shipped 1-2 days after payment clears. If you have rush order, please let me know the required delivery date and I will do my best to rush your order. Also, please upgrade to Priority Mail service to ensure your order will arrive by the required date.

Domestic USPS First Class mail service usually takes 3-5 days for delivery and USPS Priority usually takes 2-3 days for delivery. Please note these are just estimates. Many factors can delay the delivery of your package: holidays, weather conditions, etc.

If you decide you no longer want the item ordered, you can write "refused" on the unopened package, put it in the mail, and it will be returned to me. **Please note, the package must not be opened or the post office will not take the package back. When the package is received by me, I will submit a refund to the same method of payment used to purchase the item.

Packages are considered lost 30 days after shipment. If your package is not delivered after 30 days, a refund will be submitted to the same method of payment used to purchase the item.

Orders are shipped to the address on your Etsy account if paid by credit card or PayPal account address. Please verify the address is correct. Packages returned to me due to an incorrect address will result in new shipping charges, paid by the buyer. Lost packages due to incorrect shipping address will not be refunded.
Additional policies and FAQs
Custom orders are welcome for individual or group orders. Please contact me via Etsy conversation system and we can discuss how I can fulfill your special request. Please contact me for bulk order discounts.