Anonymous on Jul 30, 2013
TOO CUTE!!! THANKS SO MUCH!!!
*******PLEASE READ THIS IMPORTANT INFORMATION ABOUT READY TO SHIP ITEMS AND CUSTOM ITEM PRODUCTION TIME!!******
Please note that I do NOT accept cancellations on any orders. My shop policies have a detailed explaination regarding cancellations. Etsy now gives a feature that allows you to request a cancellation of your order, and each individual shop on etsy may refer to their shop policies on whether they will offer the request or not. Due to the nature of my business, cancellations will NOT be offered. We will process orders that have been placed because shop policies and information in each listing explains our policies on returns and cancellations. Sorry, but due to the amount of time that it takes to respond to these automated requests, we won't respond to the automated etsy cancellation request if it's submitted. Your order will not be cancelled. It WILL be processed according to all of the instructions that were available prior to the purchase.
***READY TO SHIP ITEMS***
When orders are submitted for items described as "Ready to Ship" in the titile, those are the items that will ship to you. Changes cannot be made in sizing and color details, since these are completed as described. We offer ready to ship items as an effort to provide products for fast shipping. We try to be very time efficient with our shipping. When we see the ready to ship item purchased, it gets shipped as described in the listing. Returns/exchanges are not offered. Contact us first if you are looking for something in a different size, and we can guide you.
We offer custom made items in your size choice, and the description of the listing will say "Custom" in the title, which enables you to choose your own sizes and details.
MY CURRENT PRODUCTION TIME IS ABOUT 4-5 weeks BEFORE SHIPPING. Shipping takes 2-3 days with priority mail. Business days are Monday through Friday. If you need an order for a specific date, please calculate the estimated arrival time before ordering. I don't want to have any sad mamas because an order didn't arrive sooner than expected!!! Here's how it works....When I receive your order, payment in full, and ALL required monogramming instructions to make your custom order, I put the order in line, and I reserve the supplies needed to create your item. Your order does not get in line until I have all of the above information. Once your order is in line, it will be 4-5 weeks until it is shipped. Then, it will take an additional 2-3 days for shipping. Please do not place an order and leave a note for me to have it arrive before my estimated production time. I won't be able to accomodate that without discussing it first. Thank you for understanding my production time!!! Ready to ship items usually ship out within 3 business days, and this is a great option if our production time doesn't work for you.
Accepted payment methods
Refunds and Exchanges
If there is a problem with your order, I must be advised within 2 days of receipt of your item. Thank you so much for understanding!
Additional policies and FAQs
Bloomer/diaper cover sizing chart:
Size 1 0-6 months up to 18 pounds
Size 2 6-12 months 19-22 pounds
Size 3 12-18 months 23-26 pounds
Size 4 18-24 months 27-29 pounds
Size 5 3Toddler 30-34 pounds
Size 6 4Toddler 35-38 pounds
Bodysuit sizing chart:
Bodysuit sizes available are:
0-3 months 10-13 pounds 19-22 inches
3-6 months 14-17 pounds 22-25 inches
6-12 months 18-22 pounds 25-28 inches
12-18 months 23-26 pounds 28-31 inches
18-24 months 27-30 pounds 31-34 inches
Just some FAQs....
Want everything to coordinate?
For matching tutus, contact Lisa at http://www.etsy.com/shop/HannahsTutus.
Become a fan on facebook! http://www.facebook.com/#!/pages/Bella-Claire-Baby/212979725959?ref=ts
When placing orders, you will be able to cut down on your wait time if you submit payment and include all of the information that I need to make your custom item! Please always include the size, name/initial, font, colors, etc. If you need help with your custom order, please contact me. I'd be happy to help!
****PLEASE TAKE THE TIME TO READ MY SHOP POLICIES. I have listed some important information about my products and care of my products.
MY BODYSUITS AND SHIRTS DO RUN BIG! IT IS VERY IMPORTANT FOR YOU TO REFER TO THE SIZING CHARTS FOR PROPER SIZING! I WANT YOUR ITEMS TO FIT PERFECTLY! If you don't order according to the provided sizing charts, and your item is too bit, I cannot do anything to change that.
Please leave all of your monogramming instructions in a convo to me or with your etsy order. Please DO NOT leave them in the paypal notes section. I refer to the etsy convos and orders for all instructions given.
All of my bows are sewn on, and the the edges are heat sealed to prevent fraying.
My bodysuits are a very high quality, thick cotton. It took me a long time to find the perfect bodysuit, but I finally did! They are super white and bright and SO SO soft also!!! I couldn't be happier with them! My bodysuits are made big!
***CARE OF YOUR CUSTOM ITEM***
Since all items are hand embellished, special attention is required for care.
For tough stains (which I have every time Bella wears one of these), spot treat with your favorite "spot treater", turn inside out, WASH IN COLD WATER ON THE HANDWASH CYCLE with a mild detergent (such as woolite), and lay flat or hang to dry. Please do not use warm or hot water. Also, do NOT keep your item submerged in water. Heat, warm, hot water, or long exposure to water can fade or ruin the dots on the ribbon. 100% cotton clothing ALWAYS gets a better result if you hang dry or lay flat to dry. I also recommend laying boxers flat to dry. You can give your bows a "tug" to fluff after the washing cycle!!
Certain ribbons do not wash well on the regular cycle or with hot or warm water. Some of my ribbon manufacturers have advised the above washing instructions to keep those little dots looking like new! Please follow the above washing instructions to keep your hand embellished item in great shape!
All embellishments are meant to be decorative and NOT toys. By purchasing from Bella Claire Baby LLC., you agree not to hold us responsible for any mishaps that could occur with our products. Please supervise children when wearing our hand embellished items. Our products are not made to wear as sleepwear for children.
Thank you for respecting our trademarks and copyrights! We've worked hard to create our original designs. Our HOOTs owl designs have registered copyright protection, and our brand is trademark protected. Individual HOOTs owls, which originated as our artwork medium, is protected as an individual design and as a pattern shown on our ribbons. These designs may not be reproduced, since they were released into commerce as art work. Please feel free to contact me with any questions regarding our protected works:))
Your absolute satisfaction is my number one priority. I invite you to share your feedback with me!