Bellafie

Happiness of customers is the most important thing for me, so it's my duty to give you a full support.

Please be sure to read the entire description of the jewelry before you buy! Although I will do my best to resolve any issues that may arise, please try to ensure that you know the dimensions, color, material, etc. of the item you are purchasing. It will save you and me time and energy.

BUT: If, for any reason, you wish to return or exchange your purchase, please contact me asap, before you leave feedback.
Returns must be send within 7 days of receiving your package. (Custom pieces cannot be returned or exchanged.)

All returns must be unworn and in original condition. Shipping, handling, and insurance fees are nonrefundable. Buyer is responsible for return shipping charges. Returns sent without notice will not be accepted.

I accept PayPal. (HOWEVER, YOU DO NOT NEED A PAYPAL ACCOUNT TO SUBMIT PAYMENT. You may purchase using your credit or debit card without an account.)
Please pay within 48 hours after your purchase (commit to buy) If you can not make the payment within 48 hours please send me a message to tell me and I'll hold the items for you no problem.

otherwise the items will be re-listed within 3 days and the sale will be canceled, we will notify you first before doing this.

PLEASE VERIFY that your name/address on Etsy matches your PayPal name/address. Failure to do so will delay shipment of your order!
Unless otherwise noted in the listing, items ship out within 2 business days. I try to ship out items every day, except on weekends. At the moment it can take a little bit longer before you receive your items.. Please look at this site: http://www.etsy.com/storque/etsy-news/an-important-note-on-international-postal-delays-11571/

I ship everywhere overseas and Europe and my home land Holland/The Netherlands. Shipping fees are by weight, see items description for the shipment fee that applies to you.

Jewelry is gift wrapped in a flat bubble envelope and send to you priority.
Shipping to Europe can take 1-3 weeks. Shipping overseas normally takes 1,5 - 4 weeks, in some cases it might take 3-6 weeks.

Please note that the time frames above only apply to the estimated time it will take for your order to arrive from the date it was shipped. All the packages are send out with priority stamps. There is no tracking number and we have a excellent costumer service.

I package all jewelry with care, if the package arrives damaged we are not responsible. But please get in contact with me. I will look in to it and see what I can do.

PLEASE NOTE: Once your order is shipped, I am NOT responsible for delayed, lost or damaged packages. If you would like insurance on your package, please email me BEFORE you pay and I will send you a revised invoice with insurance added.

FEEDBACK:

When you receive your order, I encourage you to leave feedback on Etsy. Why? Because your feedback tells me that you have received your items, are happy with the merchandise, and consider our transaction complete. Once I receive your feedback, I will leave feedback for you.

Please visit my Site: www.bellafie.nl
And follow me on twitter: twitter/sofienummer