BellaPuzzlesToo is taking a short break
teotempo on Jul 26, 20183 out of 5 stars
The puzzle is well made with a good size. Unfortunately the artist made a mistake with ours and left the heart out. She would have corrected it, but given our hectic schedule we didn't get a chance to look at the pieces until the day of the wedding. The creator apologized and explained in a heartfelt message the sources of the confusion.
sh0rtebynature on Mar 25, 20185 out of 5 stars
AHHHHH! Looooooove my guestbook! My picture made be so excited for the reception than my actual wedding =) Thank you again for reserving a spot for me after I messaged you with some questions. You are the best!
Momo on Nov 27, 20175 out of 5 stars
Did a great job getting it quickly to us just in time for our wedding. Had a sweet note and candy in the box when it arrived! Thank you. It made an amazing wedding guest "book"!
Joanna on Nov 18, 20165 out of 5 stars
We had an amazing time working with Lara. We designed a totally different shape based on a picture, personalized the cuts, and shipping options. She was super fast at communicating with us and kept us updated throughout the whole process.
Dana on Oct 18, 20165 out of 5 stars
PERFECT, PERFECT, PERFECT! Thank you for making our wedding puzzle so beautiful! :)
Maggie - Betty on Sep 20, 20165 out of 5 stars
We can never say enough about the quality of the puzzles and the customer service!!! Thank you "bella PUZZLES" for another excellent experience.
Returns & exchanges
I gladly accept cancellations
I don't accept returns or exchanges
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Frequently asked questions
Custom and personalized orders
All puzzles you see in my shop can be customized to some degree. That's what makes them special. If you'd like something other than what you see in the shop, please contact me.
How many puzzle pieces should you get?
[Number of guests] x [0.70] = approximate number of puzzle pieces.
Or, pick a puzzle in my shop. Flip through the images for that puzzle until you get to the one that shows you how many puzzle pieces to order for your number of guests.
Perhaps you'd like a puzzle to arrive earlier than it says it will in my shop? Rush orders are available IF I can find time to work overtime. A rush fee will apply. Please contact me if you require a rush order.
My "shop announcement" always has the most up-to-date info about my projected shipping and delivery dates for orders.
How big are the puzzles and the puzzle pieces?
Puzzle sizes vary depending on the number of pieces you order. More important than the final dimensions of the puzzle is the size of each puzzle piece. You'd like enough room for each guest to sign a name AND leave a short message, right? That's why I aim for a 2 x 2 inch size per puzzle piece.
I can make replacement pieces for most of my puzzles.
There is a replacement fee for each piece I replace. Also, you'll need to ship part or all of the original puzzle to me so I can create a replacement for your missing piece.
Contact me if you need replacements.
Sometimes I'm asked to make replacement pieces because a guest writes something inappropriate or ugly on a puzzle piece. Try using sandpaper to erase their writing. If that doesn't work, I'll be happy to make you a replacement piece. Might as well try to the free option first, though, right?
Are the names and dates painted on, engraved, etched on, or cut out?
They're CUT out of the wood, one piece at a time. Each letter or number is a tiny puzzle piece of its own.
Do the tiny letter- or number-shaped pieces count as "sign-able" pieces?
Nope. If it's a 20 piece puzzle, that means there are 20 large pieces for guests to sign. Letter-shaped or number-shaped puzzle pieces that make up any names or dates you've requested are IN ADDITION TO the sign-able puzzle pieces.
Sending photos to Bella Puzzles for PHOTO puzzle orders
You can send your photo through Etsy during the order placement process, or send it to me via email after you've placed the order.
Bella Puzzles is not accepting wholesale orders at this time.