BellaSimoneNYC

Bella Simone

Brooklyn, New York 89 Sales On Etsy since 2012

4.5 out of 5 stars (23)

BellaSimoneNYC

Bella Simone

Brooklyn, New York | 89 Sales

All Items

Roxanne Bryan

Contact shop owner

Roxanne Bryan

Announcement    Shop our New Don't Be Mean Collection! ... and follow us on Instagram @bellasimonnyc for deals and giveaways!

Announcement

Last updated on Apr 11, 2018

Shop our New Don't Be Mean Collection! ... and follow us on Instagram @bellasimonnyc for deals and giveaways!

Reviews

Average item review
4.5 out of 5 stars
(23)
See reviews that mention:
quality 9 shipping 3 customer service 4

About BellaSimoneNYC

Sales 89
On Etsy since 2012

Where high quality meets baby's feet

Having a baby not only changes your perspective on life, it changes your shopping habits.... so I found out the hard way!

When my husband and I had our son, I struggled to find luxurious, high quality baby shoes that are actually stylish (and dare I say 'pretty') ... so I decided to make my own. Our store occasionally also sells headbands in limited quantities, mostly because I still get asked for them.

Enjoy our beautiful products directly from our studio at affordable prices.

Please be sure to check out my policy section for more information on shipping, tracking and returns before making any purchase!

~ Team Bella Simone

Shop members

  • Roxanne Bryan

    Owner

    My grandmother was a jack-of-all trades in crafts and I was her faithful student. I later studied fashion design and when my husband and I recently had our son it was such a challenge finding luxurious baby shoes ... so I decided to make them!

  • Stacy Gaskin

    Emergency Helper

    Stacy comes in to assist in production whenever our orders become too many for one person to handle .. I call her my "knight in shining Gucci armor"

  • Mario Smith

    Leather Stitcher Extraordinare

    Mario is my stitching savior. There are times when I am simply overwhelmed with orders and I am able to give him our cut out pieces to stitch together... he's also much faster stitcher than I am ... 😉😁

  • Ezra Bryan

    Chief Executive Husband

    Ezra is hands on in this family business ... at times he handles production, shipping, buying, customer service, quality control and even diaper duty when needed!

Production partners

  • We design all products in NYC

    Brooklyn, NY

    based in Brooklyn

  • Handmade Crochet Partner

    China

    Skilled production team that helps us make these handmade items

Shop policies

Last updated on September 29, 2017
Thanks for visiting my shop!!

Like us on Facebook (BellaSimoneNYC) and follow-us on Instagram (@bellasimonenyc) to get news of our deals and coupons.

If you see an item and you would like different quantities please convo me, and I'll list it reserved for you in the amount requested.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Items on sale
Returns and exchange details
We do not refund shipping costs. No returns on custom orders!

Any items damaged during shipping must be reported to me within 2 days of receiving the package, and shipped back and post marked within 2 days of a return approval. A photo must be provided of the item if damaged.
Payment
We accept payment through Paypal and major credit cards. Paypal is really safe and easy to use. Now you can use a credit card through Etsy direct checkout also. So many options, choose the one that suits you best.

IMPORTANT: All International customers are responsible for any Vat fees that their countries customs may charge them upon receipt of their package. Please contact your own countries customs agency for more information.
Shipping
All orders are shipped from our studio in New York City. Regular shipping to the US and internationally is done by airmail. This does NOT include tracking or insurance. Airmail shipping can take as long as 60 days to arrive. It usually takes about two weeks but this is NOT a guarantee. Shipping from one country to another can often cause delays at customs. I cannot guarantee any shipping times and I cannot refund for shipping.

*INTERNATIONAL SHIPPING
Delivery times can be anywhere from 1-8 weeks depending on which country you are shipping to. Shipping from one country to another can often cause delays by the destination countries customs. I cannot guarantee any delivery times to a foreign country.

You may be charged duty or customs fees if you are ordering from outside of the United States. I do not charge for these fees and it is not included in the price of your purchase. It is your responsibility to pay these charges when you receive your package.

I do not give refunds for lost packages if the customer chooses not to insure them. I make sure they are safely delivered to the post office. Once there, they are the responsibility of the postal system. I keep all postal receipts, and will provide you with a copy upon request as proof I mailed it to you. If an item is insured, I will forward the insured amount back to you when I receive it from the post office, which can be a long wait for both of us because they do have to complete an investigation! I highly recommend adding tracking & insurance to your order. If you would like to have your order insured or with tracking, please leave me a message BEFORE you purchase, that you would like to pay for the extra coverage, and I will get you a quote from the post office.

If your package or product has been damaged during shipping you must immediately let me know upon receiving the package, return approvals will not be issued later than 5 business days after receiving your order, no exceptions.
Additional policies and FAQs
All items are made in a pet-free and smoke-free environment. They are brand new and never worn.

All listings are made and shipped within five to seven business days of receiving payment for the purchase.

If you are ordering a custom size I will let you know how long it will take to put your order together.