BelleNouvelleDesigns

belle nouvelle::custom wedding accessories & more

BelleNouvelleDesigns is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

BelleNouvelleDesigns is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 8, 2011

Accepted payment methods

Paypal
Returns and exchanges
I truly want you to be happy with your purchase! For items not outlined below, which are returned in undamaged condition within 7 days of receipt, there are two options: 1) a partial refund (less shipping and additional handling fee) will be issued, or 2) the piece/item can be re-worked to your satisfaction. Returning items to me is at cost to the buyer and for items being re-worked, shipping back to you is at my own cost.

Please notify me of what you wish to do PRIOR to sending the item.

{ I T E M S M A D E W I T H B E A D S }

For bracelets and necklaces made with pearls or other beads, the BUYER is responsible for providing accurate measurements. If no measurements are specified, default measurements (as outlined in the listing) will be used. If measurements are found to be incorrect once item is received, the item's size can be adjusted for a per-strand fee, due to the time-consuming nature of creating these items.

{ B I R D C A G E V E I L S }

Due to the delicate nature of birdcage veils, these items are non-refundable.

{ C U S T O M O R D E R S }

Due to the nature of custom items, I unfortunately cannot accept returns on these. I will send pictures of completed custom items before they are shipped and would be happy to re-work the item within reason if there are any concerns at that point.

Deposits on custom orders are also non-refundable due to the fact that these funds are used to cover the materials used for your custom order, and once used, these materials are unfortunately not able to be returned.

Thanks!
Payment
I accept PayPal--immediate payment is required.
Shipping
***Please make sure that your mailing address in PayPal matches your Etsy mailing address. I do my best to double-check and catch inconsistencies, however, the responsibility is ultimately yours.***

I ship all domestic and international orders via the US Postal Service. Please specify any other preferences prior to purchasing.

I combine shipping!

{ D O M E S T I C O R D E R S }

All domestic orders are shipped with delivery confirmation, however, insurance is not included. If you would like to purchase this, I will gladly change the shipping cost for you. Once items have been shipped, I cannot be held responsible for lost or damaged items that are *not* insured.

{ I N T E R N A T I O N A L O R D E R S }

International orders are shipped via priority international. Packages can take anywhere from 1.5-3 weeks to reach their destination using this method. If you would like FASTER SHIPPING or TRACKING, a shipping upgrade is possible, just convo me so I can change the shipping price.

CUSTOMS: I *will not* mis-mark customs forms, nor will I misrepresent the contents or value of the items in a parcel. This is highly illegal in the United States. You may or may not be charged a customs fee, please check with your country's policies before ordering if this is an issue for you.
Additional policies and FAQs
Unless otherwise stated, all items in my shop are made to order. Due to a backlog of orders, current turnaround time is 2-5 weeks. Rush orders are possible, please convo ***before purchasing*** to discuss options. Thanks for your understanding!