LunasLuxe

One woman. All handmade.

Phoenix, Arizona On Etsy since 2010

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

LunasLuxe

One woman. All handmade.

Phoenix, Arizona | 2,877 Sales

Announcement    Most of my items have sold out here and the majority of my sales are direct to my clients. I have a select sampling for purchase here. If there are items you are looking for but you don’t see listed or you have any questions simply message me. I have many items still available but not listed here. Thank you for your patronage.

Announcement

Last updated on Sep 5, 2020

Most of my items have sold out here and the majority of my sales are direct to my clients. I have a select sampling for purchase here. If there are items you are looking for but you don’t see listed or you have any questions simply message me. I have many items still available but not listed here. Thank you for your patronage.

Items

 

All Items

Bonnie

Contact shop owner

Bonnie

Reviews

Average item review
4.5 out of 5 stars
(545)
See reviews that mention:
quality 59 shipping 71 customer service 66

About LunasLuxe

Sales 2,877
On Etsy since 2010

Supporting Small Business

I am a one woman show and everything from creating to shipping is done by me.

I have a background in energy healing and working with crystals and stones allows me to continue to offer the wonderful abilities and beauty of these gems to others.

I hope you will find joy in your new piece knowing it was made by an individual artist with love. You are supporting an individual person not a corporation. Someone who puts all their love and energy into creating a piece that you will love.

Shop policies

More information

Last updated on Dec 18, 2019
Frequently asked questions
Returns

I personally handmake each item. If your order arrives to you as listed (undamaged) there are no refunds or exchanges. Please feel free to message should you have ANY questions prior to purchase as I want you to be in LOVE with your purchase here. 💞

Should there be an issue regarding damage please contact me within 3 days of receiving the item with photos. Item must be returned within 7 days.

If a box comes damaged photograph the box and send me the photo. Do not open the box. I will walk you through the process.

I reserve the right to refuse a refund if there is any question of you personally damaging the item.

Thank you. 🙏🏻

💞Returns policies are for damaged items only.

Oops I gave the wrong address

In the situation that you gave the wrong address and the item is shipped and is “returned to sender” you will not receive a refund. I am happy to send the item to the correct address for an additional shipping fee should this happen.

Please understand I handmake everything. I have had customers give the wrong address and then simply say they don’t want it now because they don’t want to pay another shipping fee. So this would mean I have now handmade this item for you and I am out the cost of the materials as well as my time. Shipping is paid to the post office and is not refunded once it ships. I have to again pay to reship it. Please make sure you confirm your address. It cannot be changed after it ships.

I didn’t receive my item

As long as I have shipped your item I am not responsible for it’s delivery. Please understand I cannot control the mail and every item is sent registered mail with tracking. If an item is marked as delivered by the post office I have no recourse. Please make sure when you place your order you have supplied the correct address. I can only ensure it is sent properly. If you do not receive your item please use the supplied tracking number to contact your postal carrier and file a claim.

If your order is international and you fail to pick up your item or pay duties and the item is returned to me you will not receive a refund. I am happy to reship your item if you pay to have it reshipped.