Due to recent delays during the pandemic we will be shipping letters with 1st class & parcels with Hermes. Upgrade to 'Signed For' or 'Next Day by 1PM' services at checkout.

ROYAL MAIL SERVICES (and upgrades) :
1st Class : 1-2 day delivery aim (not guaranteed) UNTRACKED

1st Class Signed For : 1-2 day delivery aim (not guaranteed) TRACKED
Signature required on delivery

Special Delivery by 1PM (order by Midday)
Delivery Confirmation

Hermes service is 2-3 days with tracking provided on dispatch

Our packing store has a 1-3 DAY PROCESSING TIME

Please ensure that the shipping service selected at check out allows for delays during the festive season and suits your 'required for' date.

UNTRACKED SERVICES ARE NON-REFUNDABLE

Should your item be damaged in any way please provide photographic evidence (INCLUDING INTERIOR & EXTERIOR PACKAGING) in order for us to consider refunding any costs.

Due to recent delays during the pandemic we will be shipping with Royal Mail Tracked service.

Royal Mail International Tracked service takes approximately 5-8 working days however these times are a guideline only as delays can occur during the festive season.

Upgrades are available at checkout, please select FEDEX if your order is of an urgent nature. This services takes approximately 2-3 working days.

Tracking numbers will be provided for all orders and the details will be added to your order at the time of shipping.

********** Our packing store has a 1-3 DAY PROCESSING TIME **********

Should you experience any delays in receiving your order, please contact us and we will be happy to assist in locating your order.

Many services may experience delays during this time, we suggest selecting a tracked service at checkout as this will enable you to keep track of your order during shipping. Delays vary considerable from area to area and country to country, none of which are defined to a specific time frame.

All orders take time to prepare and for this reason will have a shipping date assigned to them. Please don't assume that your order will ship same day as we are working with many sales platforms and settings at this time.

We no longer ship any products to Europe.

We accept returns however please be aware that shipping costs are non-refundable.
Should you wish to return your order, costs are to the customers account.
WE DO NOT REFUND ANY SHIPPING COSTS ONCE AN ORDER HAS BEEN SHIPPED.

Please select a suitable shipping service at checkout as we can't be help accountable for orders which are delayed by the shipping company.