~ original paintings & drawings ~

Fresno, California | 5 Sales


~ original paintings & drawings ~

Fresno, California 5 Sales On Etsy since 2008

0 out of 5 stars (4)

BennoArtStudio is taking a short break


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Shop policies

Last updated on March 16, 2011

Accepted payment methods

Returns and exchanges
Unless otherwise noted, all purchases have a money back guarantee. If you are not satisfied with your purchase, you may return it via the same method it was shipped (with insurance and delivery confirmation) within 7 days of receiving it.

Once I receive the artwork and determine it is in the same condition and undamaged, I will refund the purchase price. The original and the return shipping cost is non-refundable.

In cases where the item is damaged in shipment, please tell the carrier to mark the shipment as damaged. If your carrier has left a damaged package at your door, please keep all the packaging (including the box and all the contents). Please notify me as soon as possible so I can begin the insurance claim process. It is also a good idea to take digital photos of the damage.

A postal inspector will need to see the box and determine the cause of the damage. In all cases of damage, I will refund you for all costs (including shipping). The post office (or other carrier) will then refund me (if the damage was caused by the carrier). Please do not return a damaged item before the postal inspector has a chance to see it.

If you have any questions about this process, please contact me and I will guide you through the process.
PayPal ~ I prefer to ship to confirmed addresses, however, if your address does not match your PayPal or Etsy address, please contact me to let me know. Thank you!

If you would like to use your credit card to make a purchase, it is not necessary to open a PayPal account to pay for items. You have the option of paying without or the option of opening a PayPal account.

For more detailed information, you can read throught the Etsy article in the link below. You can copy and paste the URL in your browser. It provides information and step by step instructions on how PayPal works.
I use USPS Priority Mail (with delivery or signature confirmation) for nearly all shipments. In rare instances I may use UPS for larger/heavier works.

All shipments are insured by one of two methods: I either purchase the insurance through the carrierm an independent insurance company OR I self insure the package.