bentbottle's Shop Policies
Welcome to bentbottle, a collection of . Feel great about purchasing 100% recycled glass objects of art made by an independent artist in the USA.
Bentbottle accepts Paypal
I try very hard to SHIP within 48 hours of payment being recieved! However, no guarantees on shipping during weekends! I inspect each bowl prior to shipping to ensure that the bowl you are purchasing is in perfect shape and not cracked. Each item is packaged with sturdy cardboard boxes and recycled bubble wrap and/or biodegradable starch pellets. I have an excellent track record shipping these glass pieces without breakage.
I will ship INTERNATIONALLY, but please contact me first for estimates & updated shipping fees.
IMPORTANT NOTE: For ALL international orders, (UK customers especially) please note that my shop is not responsible for customs, brokerage, Royal Mail Handling fees, VAT, duties or any other fees encountered at your border.
No items are shipped "gift ready".
Refunds and Exchanges
If broken, it may be possible to repair your item at your expense. Timeline
and cost of repairs depend on artist's availability and the extent of damage. Repairs or replacement will be discussed on a case-by-case basis.
To initiate a refund or replacement if breakage should occur, at least 3 clear digital photos of the broken item(s) and packaging must be received by bentbottle via Convo before claims can be made or refunds/replacement can be processed.
No refunds 10 days after the sale date.
PLEASE NOTE - These are one of a kind, fragile glass pieces, I do not offer warranties or accept returns.
Additional Policies and FAQs
Most of my creations are intended to be functional but primarily these glass objects are works of decorative glass art, and are fragile. If not handled carefully they can break just like any other piece of glass.
Kiln-fired, recycled glass is food safe.
Sturdier, single piece ware is dishwasher safe but hand-washing is recommended.
Last Updated December 7, 2014