BentBranch

Handmade for You!

Bellingham, Washington

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

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Krista

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Krista

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Quality 4 Shipping 10 Customer service 15

Shop policies

Last updated on April 4, 2011
Welcome to BentBranch. Please carefully read my shop policies and item invoices before placing any orders. If you have any questions please feel free to convo me and I will happily help you with any questions or requests.

Accepted payment methods

Paypal
Returns and exchanges
If an item arrives damaged please contact me immediately to arrange for a repair. Custom orders are non refundable.
Payment
I will accept Paypal and money orders. Payment must clear before I begin work on Custom and Made to Order items.

INTERNATIONAL ORDERS:
The purchaser is responsible for any and all additional fees, duties, taxes, associated with orders shipped outside of the continental USA.
Shipping
USA DOMESTIC ORDERS:
I ship to the address entered into Paypal. If you would prefer an alternative address, please make note of it in the "Note to Seller" box during checkout.

I ship via USPS First Class Mail. This is the most economical method for your purchase. Needle felted items will have a delivery confirmation number which you can access through Paypal once shipped. Most items arrive within 2-4 days once shipped.

If you would like your item expedited or shipped an alternative method/company please "convo" me to make arrangements.

INTERNATIONAL ORDERS: I cannot track International orders sent First Class without adding significant shipping charges, so items will be shipped "at your own risk" unless other arrangements have been made prior to your purchase. However, this being said, I have not had any international delivery issues reported back to me. If you would prefer to have your package insured and tracked I am happy to send your package through Registered Mail. The additional fees will be added to your shipping charges. Once the package has been mailed, I am not responsible for postal delays, customs delays, or non-delivery. Please feel free to contact me with any additional questions you may have.

The purchaser is responsible for any and all additional fees, duties, taxes, associated with orders shipped outside of the continental USA.
Additional policies and FAQs
I am happy to work with you to make a custom order or customize an order. I am open to the option of trading my items for yours. Thanks for stopping by BentBranch.