bernerzone

Tranquility Jewelry Design

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bernerzone

Reviews

No reviews in the last year
  • Anonymous on Oct 20, 2009

    5 out of 5 stars

    Beautiful set of jewelry. Great communication!

  • Anonymous on Apr 3, 2009

    5 out of 5 stars

    Superfast delivery. Wonderful seller - very helpful. Necklace is beautiful - the photos do not do the necklace justice. I would happily buy from this seller again.

Shop policies

Last updated on March 11, 2011
Welcome to Tranquility Jewelry Design. Each piece is made with attention to detail. Have a look at my listings and if you have any questions, please know I am here to help.

Accepted payment methods

Paypal
Returns and exchanges
If you are not completely satisfied please return item to me within 7 days of receipt. You are responsible for return shipment and insurance if applicable. Upon receipt of the item by me, a full refund will be issued. If you prefer credit, that can be arranged also.

Returns will not be accepted on International orders due to customs fees.

Customer feedback is very important to me.
Payment
I accept paypal and credit cards through paypal. The most secure method for buyers and sellers. I also accept Money orders and cheques. Once the cheque has cleared I ship your purchase. Please make cheques payable to Laura Moran.
Shipping
All purchases shipped within Canada include insurance and a tracking number so you can track your package. I am happy to offer priority shipping if you require for an additional charge. I try to keep shipping charges to a minimum. I do not make money on shipping.
International purchases-Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations and are payable by the buyer. For any additional information refer to your local customs agency. Returns will not be accepted due to customs fees.

Please note that I will ship to the address that is listed for you on your PayPal and Etsy accounts. If your Paypal and Etsy address do not match, please put a note in message to seller which address you prefer. I will ship to your Etsy address unless otherwise indicated.
I take pride in items I sell & make every effort to package your item to prevent damage. All items are shipped within 2 days of receipt of payment. I will notify you of any known delays due to vacation.
Additional policies and FAQs
Custom orders are always welcome; Sorry, NO refunds on custom orders.

I take pride in the jewelry I make and use only quality materials. If you experience any problems with a piece you have purchased, please convo me and I will resolve anyway I can. I want you to be completely satisfied with your purchase.