bestgems

WE STOCK THOUSANDS OF LOOSE GEMSTONES ALL SHAPES SIZES

San Diego, California · 803 Sales

bestgems

WE STOCK THOUSANDS OF LOOSE GEMSTONES ALL SHAPES SIZES

San Diego, California 803 Sales On Etsy since 2008

0 out of 5 stars
(520)

Announcement   Your source for loose faceted and cabochon gemstones. We will try to offer the best quality gemstones at the best possible prices. We currently stock over 30,000 loose gemstone. Eventually, when time permits, we intend to have everything listed for your convienience. We will be offering a broad selection on etsy. If you have any requests for any gemstone please let us know and we will do out best to supply you with what you need. If you see any strand that you need split up please let us know we would love to help you out.
If you have time take a look at our finished jewelery at our new silver jewelry site at http://www.bestsilver.etsy.com. and also our gold and platinum jewelry site at http://www.mastergoldcraft.etsy.com

Announcement

Your source for loose faceted and cabochon gemstones. We will try to offer the best quality gemstones at the best possible prices. We currently stock over 30,000 loose gemstone. Eventually, when time permits, we intend to have everything listed for your convienience. We will be offering a broad selection on etsy. If you have any requests for any gemstone please let us know and we will do out best to supply you with what you need. If you see any strand that you need split up please let us know we would love to help you out.
If you have time take a look at our finished jewelery at our new silver jewelry site at http://www.bestsilver.etsy.com. and also our gold and platinum jewelry site at http://www.mastergoldcraft.etsy.com

Stephen Muscat

Contact shop owner

Stephen Muscat

Reviews

No reviews in the last year
siobhanamama

siobhanamama on Oct 5, 2015

1 out of 5 stars

Gem arrived however seller will not respond to repeated attempts to communicate. I do not like leaving bad reviews but my biggest pet peeve is bad communication! Have been trying to reach seller for several weeks with no response. Am hoping this poor review will spur them into communication. Would like to return gem stone, not because of poor quality but because it is no longer needed for my setting. I need a return address, PLEASE! I hope I have better luck recouping my money than other customers. Buyers beware. Please resolve this bestgems and I will change my review to one more favorable.

Snappyfish

Snappyfish on Feb 24, 2015

1 out of 5 stars

Part 1: The seller sent a poorer (worse colour, less translucent) chrysoprase with slightly smaller dimensions than listed (fortunately I have a precision scale and caliper). Order was 9th Jan. They took 7 days to post the gem (probably cutting a new stone, in retrospect). I also ordered a pair of 'rainbow' moonstones, and the 'rainbowness' was poor and nowhere near as pictured. I convo'd through Etsy within 1 hour of receipt, twice, and received no reply in 14 days. I finally opened a Paypal case, where the seller immediately admitted liability 'I listed those stones 4 years ago and should have checked them before sending, sorry'. Yet there is a listing for the same chrysoprase still up! I replied asking for the return address. I heard nothing for 4 days after daily requests. Part 2 contd in next review...

Stephen

Stephen responded on Mar 5, 2015

The stones are exactly as described and I am sorry you did not like them. I offer a full money back guarantee on everything that I sell. If you did not like them you could have simply returned them without creating any more work for either of us. You did not have to file a claim with paypal stating that they were significantly different. All monitors are different and will present colors differently. I am very sorry that I took so long to finalize everything but the stones were returned when I was out of the state attending a gem show.

Snappyfish

Snappyfish on Feb 24, 2015

1 out of 5 stars

…Part 2. Then finally they replied with address. I sent back the stones at a cost to myself of $50 (insured Express Courier) which was signed for on 18th Feb. I emailed them daily asking for refund, heard nothing for 5 days in a row, by which point it was the Paypal Escalate Case limit date, so I Escalated and finally Paypal refunded me. I can only conclude: deceptive (sent a substandard gem different than picture) and probably hoped I wouldn't notice; selfish (no reply for 2 weeks through Etsy till Paypal case opened); avaricious (dragged out reply to address request, prob hoping Paypal case would time out) and latter confirmed by fact that repeated requests for a refund, once gems were signed for, were ignored and I had to Escalate within hours of case timing out. Has taken over a month to resolve with daily action on my part

Stephen

Stephen responded on Mar 5, 2015

Again I am very sorry this ended this way. As I said before you could have just returned them to me. There was nothing wrong with the gemstones and it happens very often with green and purple gemstones that the color on your screen does not match the item you received. Greens and purples are hard to capture accurately and the images were taken over four years ago at which time my photography skills were very poor.. I have to admit that my timely response could have been a lot better and there is no excuse for that. Unfortunately I was out of town attending the Tucson gem show from the end of January through the end of February. This etsy store is one of three that I run with all my focus being on my main store. Mastergoldcraft .I need to spend more time in this store to avoid this happening again.

View all 520 reviews

Shop policies

Last updated on February 9, 2011
Welocme to our shop of gemstones. We will strive to provide the best possible prices for the best quality gemstones.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
  • Check
Payment
Paypal is the only form of payment that we will accept at this time.

Please realize that these prices are wholesale prices and that we cannot discount them anymore that we already have. In the event that you spend over $500 we can offer a 5% discount and 10% over $1000.

All orders over $500 will be shipped FREE OF CHARGE via Express mail, next day delivery if ordered and paid for before Noon pacific time.
Shipping
Shipping is first class mail with delivery confirmation. Any order over $50 will be shipped Priority mail with delivery confirmation. All loose gemstones are shipped first class mail with delivery confirmation. Our aim is to ship the day of purchase but depending on volume we will ship out within two business days.

All orders over $500 will be shipped FREE OF CHARGE via Express mail, next day delivery if ordered and paid for before Noon pacific time.
Refunds and Exchanges
Everthying offered for sale comes with a money back guarrantee. If for any reason you do not like what you have purchased please return promptly within five days of receipt for a full refund, less shipping. Everthing must be returned in the same condition it was received. All strands must be returned intact and with no signs that the strand has been cut, broken or taken apart. If it shows signs of having been taken apart we reserve the right to refuse it, or in some special cases we can offer a credit. Thank you for your patience and understanding.
Additional policies and FAQs
MATCHED SETS
We do out best to sell our gemstones in matched pairs. We offer most of our gemstones in sets of 2, 3, 4, 5, 7 and higher. In the event you only need us to break up a set, please let us know. We would prefer not to break up any set, but for the higher priced sets (over $100) we would gladly consider your request. Keep in mind that the cost of spliting up of ANY set WILL result in a much higher per piece price. Some rare matched sets will not be broken up! In many cases we do have single stones that will match. Ones that are not listed and which could be listed just for you.

MATCHED color & size
Most all our sets are matched in color and size for your convienience. We try to do our best with stones on hand. When dealing with NATURAL GEMSTONE briolettes and bead gemstones you have to realize that most all are hand cut. As a result, attempting to find a perfect match, with these stones is very difficult, if not impossible. We try to do our best. Our primary focus is the overal dimesions and color. A secondary focus is cut, so long as the cutting is very similar. Fortunately the detection of slightly off cuts is only noticable at close range. Unless they are machine cut (glass, CZ, etc) you will seldom every find the perfect match.

All measurements in the listing titles are approximate, but accurate in the description. When viewing a set of three briolettes you will always find that the two smallest gemstones are a close match in color, cut and size. Perfect for a set of earrings and pendant.

We do try to do our very best to try to color match all stones in each and every package. In all multiple stone packages you will always find that all the stones are a close match and a minimum of two of the stone will also match in approximate size. Please realize that with most briolettes this is a difficult task and we do out very best within the time constraints. Thank you for your understanding.