besttoheadwest

headwest DESIGN

New Marlborough, Massachusetts · 0 Sales

besttoheadwest

headwest DESIGN

New Marlborough, Massachusetts 0 Sales On Etsy since 2011

besttoheadwest is taking a short break

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Silka Glanzman

Contact shop owner

Silka Glanzman

Shop policies

Last updated on September 20, 2011
Thanks for stopping by headwest DESIGN. Please enjoy!

Accepted payment methods

Returns and exchanges
I loved making these items and I want you to love using them! If for any reason you are unsatisfied, items are returnable in original and unused condition within 5 days of delivery. If you do decide to return an item, you'll need to pay for its return shipping and I cannot refund the original shipping charge.

If you feel that an item has been misrepresented, please let me know so I can fix the issue as soon as possible!
Payment
I accept PayPal. If I have not heard from you or received payment within 48 hours, I will relist the items. If you are having problems with payment, please contact me as soon as possible so we can try to resolve the issue.
Shipping
Items will ship within five days of received payment unless otherwise noted. I ship Monday through Friday.

Standard and international orders ship via USPS unless otherwise stated.

Expedited shipments ship via UPS. Please send a note prior to ordering if you would like to expedite your purchase. I will send you an updated invoice including the adjusted shipping costs, at which point you can decide if you'd like to move forward with the order.

I provide tracking information for all US orders.

International customers - any customs imposed by your country on international packages must be paid by you. Please make sure that you are aware of the customs regulations in your country.
Additional policies and FAQs
If you are interested in wholesale or consignment, I'd love to hear from you. Please email me at silka [!at] headwestdesign.com

Let's collaborate! If you'd like me to make you something, I'm open to custom orders, so let me know!

To see more of my work, please visit www.headwestdesign.com. I am also available for freelance design work.