kfb1832 on Mar 3, 2016
Quick shipping. Cute ring! Will wear a lot!
Danielle Parish on Feb 29, 2016
Shipper quickly, looks great, very pleased w this purchase.
betsy & iya: Portland jewelry design and flagship retail shop+studio.
betsy & iya started in 2008 in a coffeeshop with a notebook, a bright red pencil, and nothing to lose. Among scribbles and coffee stains, the words “jewelry making” appeared in that notebook.
Betsy wrote it down, thought about it for a while, and then she made some jewelry. And it worked, so she did it some more.
Today, we’re more than just jewelry. We’re more than this website. We’re a brick and mortar shop snuggled down in our home of Portland, OR. It is here that we design and make it all. And it is here that we carry the work of other independent artists and designers from around the country–work we’ve encountered in our travels, work that speaks to us, that we love.
We’re betsy & iya. We are constantly learning, building, growing. We’re goofballs who can still work 80+ hour weeks, but know when to take a deep breath. Design is important to us, but so are quiet Sunday mornings, roller coasters, and new music. We’d love to live in a house from Dwell magazine, but we don’t. And if we did, you might find a stray sock in the hallway or a *temporary* stack of dishes in the sink. We’re people, just like you. We love what we do. And we put ourselves into our designs, into our business, into how we say hi when you walk through our door.
You’re the woman who laughs a little too loud in the fancy restaurant, the one who leaves love notes on napkins, who talks her way out of speeding tickets, and watches strangers kiss. you shirk responsibility, stay up too late, and sleep in your socks. you’re the one they wonder about in the office, the one who knows the closest martini bar, the best used bookstore, and how to say “you ain’t seen nothing yet” in seven languages. and if you’re not… don’t you kind of want to be?
When you shop betsy & iya, we hope you see the care in every bend of the wire, in every hammer stroke, in every blast of the torch. We hope you see deliberation and perpendicularity. We hope you love the other artists’ and designers’ products we carry just as much as we do. We hope you feel amazing and gush confidence. And then we hope someone does something silly and that we all crack up for a while.
At betsy & iya, we are vibrant. We steal clothes from our moms (don’t worry, they know). We love our home, Portland. We’re inspired by color, asymmetry, contrast, balance. We drink coffee all day long. We’re imperfect; we’re polite; we’re sassy. And we want you to have a good time when you hang out with us, whether it’s online, or in our brick & mortar shop. So, take a look around. We’re really glad you’re here.
Owner, Designer, Creative Director
Betsy is the founder, designer, and creative director of the brand. She designs the betsy & iya collections, helps curate the shop with awesome new products, and constantly brainstorms on any and every new thing with the team. She loves her job.
Owner, Director Of Development, Tech And Marketing Guru
Will is the operations and managerial genius behind the brand. He brings a background in systems analysis to the strategic planning and sales development of b&i. He is Betsy's lefthand and she, his right. He's a musician, a dog dad, and a great cook.
Maker, Production Manager
Amory pays attention to the necessary details like nobody's business. She processes every single order (wholesale, in shop, and online). She is a wine harvester, avid climber, and genius in most areas. She bikes to work every single day.
Marketing & Social Media Strategist
Anna bumps heads with Betsy & Will on a weekly basis-- strategizing on ways to lift the brand and tell our story genuinely and accurately. You can find her most days on any of our social media channels, here: @betsyandiya
Retail Shop Manager, Head Buyer
Suzy keeps the shop looking and feeling like a place people want to come back to. She is the most organized person we've ever known and gets the job done better than we could ever imagine. She is an avid camper and backpacker and outdoor enthusiast.
Sales Associate, Stylist, Customer Service
Ashley can make anyone look and feel good in anything. She is our lead sales floor merchandiser. She is often the one responding to messages and she works in our retail shop and office 5 days a week.
Maker, Window Displays
Barrie once built an entire bridge out of tiny folded pieces of paper for a massive window display. Genius. People walk into the shop with their mouths agape wondering how in the world we did that. She is an absolute queen of style and art projects.
Matty is a talented professional Actor, funny voice maker, and best dude dresser at b&i. We love going to see his plays at major play houses in Portland. He can do a standing back flip on the shop floor and makes us all laugh on a daily basis.
Alyssa is our style enthusiast. She never goes a day without heels in the studio. Her style icons are Bettie Page and June Carter-Cash. She is the goofiest person we know and the best production assistant we've ever had.
Shea is quick with a hammer and smart with a torch. Most days you can find him forming and finishing our cuffs and rings. In his off days, you might find him boxing or surfing at the beach.
Alison is excellent at the finer details. You can find her standing near the grinding wheel or assembling all kind of everything on most days. She is a bright spot in our days and a loving mama to two.
Gaby is an incredible listener with a keen eye for detail. You can find her soldering, painting, finishing, and waxing pieces. She is taking classes in acting and also loves practicing funny voices when no one's paying attention.
Tess is our shipping queen. She in an artist in school at Oregon College of Art and Craft. She always has a smile on her face and a positive attitude.
Meridith is excellent at striking up meaningful conversations with customers who come into our shop. She is an incredible stylist. She designs and makes her own line of clothing.
Elizabeth is a friendly and hardworking sales associate. She know exactly how to make customers feel special the moment they walk through our doors. She is an artist and a mama.
a metal etching company
Photo etched metal of original designs.
a casting company
Cast parts from original wax and hand-sawed carvings.
For more information about who we are and what we do at our retail shop + open studio in Portland, Oregon, go here: http://www.etsy.com/shop/betsyandiya/about/
We're so glad you're here.
The b&i team
Accepted payment methods
- Accepts Etsy gift cards
Your item(s) will ship within 5 business days from your purchase/payment date. If you want a rush order, just contact us and we'll do what we can. Please keep in mind that most items are made-to-order.
We go by the address you list when you're checking out through Etsy. Please make sure you let us know if you would like us to ship to another address.
We cannot be responsible for buyers' errors, e.g. if your item is shipped to your previous Paypal address or other invalid address on file in your Paypal account. Please make sure the your preferred address is up-to-date. Thanks!
We ship USPS First Class. If you would like expedited shipping (Priority, Overnight, etc), please let us know and we will change your invoice. If you need an alternative (UPS, Fedex, DHL), just contact us and we will discuss the best option for you.
If you would like delivery confirmation or insurance, please contact us prior to placing your order and we will add on the extra services. Otherwise, once the items leave our studio, we are no longer responsible for the insurance of their arrival.
We ship internationally, but there are a few things you should know. You may not be able to track your package past the US border. Shipping methods that provide door-to-door tracking are INCREDIBLY expensive. Once the package leaves the United States, there can be as long as 2-3 weeks lag time until your package is delivered. The recipient (that’s you) is responsible for any and all customs or duty taxes due on the package, which can sometimes be expensive. We have no control over this extra cost. Packages will be marked Merchandise/Costume Jewelry. We will not state that a package is a gift in order to help you avoid these fees.
Refunds and Exchanges
If you are not completely satisfied with your purchase, we are happy to offer an exchange, repair, or replacement on any items within 15 days of shipping. Please email/convo us to let us know you would like to request an exchange. There is no refund on shipping/handling charges. If you purchased your item from one of our retailers, please contact them directly for return information.
When returning your package, please include the following:
1) Unworn item(s) in its original condition
2) A copy of the original invoice
3) Please let us know the reason for your exchange — We strive to provide the best possible service and product for our customers.
Please ship your return to:
betsy & iya
2403 NW Thurman Street
Please use a padded envelope or box to make your exchange. We are not responsible for lost or items damaged during return shipping.
Additional policies and FAQs
A: Tarnish occurs naturally when certain metals are exposed to air and moisture. We love the patina brass and bronze develop and typically don’t polish our own brass/bronze jewelry. However, if you don’t like the patina look, a standard polishing cloth will bring your brass, silver, and silver plated jewelry as well as our sterling silver filled ear wires back to their original luster. You should not use polishing cloths on chemically oxidized surfaces as they can be damaged by the abrasiveness of the cloth.
Q: Got any other tips on cleaning jewelry?
A: Sure thing! You can use warm water, a mild dish soap, and a non-abrasive cloth as a first step. If it’s really tarnished, it’s time for a science experiment! Line a small bowl with aluminum foil, and add 1 T baking soda and 1 T salt on top of the foil. Add enough hot water to cover your jewelry and mix to dissolve the baking soda and salt. Place your jewelry in the bowl. Remove when mostly clean or after 10 minutes have passed. Rinse and dry with a non-abrasive cloth.
Q: Does plating chip off?
A: When we plate, we plate for keeps. We use thick silver and gold plate. As far as plating goes, it’s some of the highest quality you’ll find. This is not “flash plating” that will crack and chip in the first few months. You’ll get even more life out of the plating by treating it nicely, so avoid moisture, don’t stack bracelets that may rub against each other and damage the plating, and don’t wear it to the beach.
Q: What is oxidized metal?
A: Oxidization is a fancy word for rust, basically. It’s just that when brass “rusts,” the oxide is black instead of, well, rust colored. Just like rust, oxidization will wear away with time, especially on non-recessed surfaces.
Q: What can I do to make sure my jewelry stays as lovely as the day I bought it for as long as possible?
A: Humidity, hair spray, and perfume are your jewelry’s archenemies, so spray first, accessorize second, and keep your jewels out of the bathroom, shower, kitchen sink, hot tub, sprinkler, monsoon.
Q: This ring/bracelet/necklace turned my skin turned green. What’s going on? What should I do?
A: OMG, your finger is about to fall off! (We’re kidding.) Some people’s body chemistry reacts with brass and bronze this way. The good news is there’s nothing harmful about the reaction; in fact, some people use it to gauge their body’s copper levels. You can reduce the likelihood of this reaction by avoiding moisture when wearing your jewelry, so take it off before you shower, wash your hands, work out, or have a sauna dance party. Here’s some more information about skin reactions and jewelry: http://betsyandiya.com/2012/08/ask-amory-got-the-green-thumb-and-we-dont-mean-gardening/
Q: I have very special skin that gets sore/itchy sometimes when I wear certain jewelry. What are your ear wires/chains made out of?
A: That sounds like a reaction to nickel. Good news! Our jewelry does not contain any nickel. All of our ear wires are handmade sterling silver-filled wire. Necklace clasps and closures are sterling silver. We also work with a lot of brass, bronze, and steel.
If you receive a damaged product, please let us know within 15 days of receiving the product to be eligible for a no-charge repair.
Repairs outside of 15 days from your order are subject to availability of materials/type of materials and degree of repair. Please convo/email us with your problem and we will quote you whether there is a repair fee.
Mostly, we want you all to love your new handmade jewelry; if you're not satisfied, we definitely want to change that! Please don't hesitate to contact us.
Betsy & Will and the whole b&i crew