one-of-a-kind natural stone jewelry and loomed beadwork

Wayne, Pennsylvania On Etsy since 2008


one-of-a-kind natural stone jewelry and loomed beadwork

Wayne, Pennsylvania | 1 Sale

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Shop policies

Last updated on March 2, 2011
It is important to me that you enjoy your purchases! I invite you to contact me with any questions or concerns regarding the following policies.

Accepted payment methods

Returns and exchanges
Again, please know that I want you to be happy with your purchase. Toward that end, I encourage you to ask questions about items you may be interested in prior to buying.

If necessary, however, returns will be accepted under the following conditions:
1) The buyer requests a return via phone or email within 7 days of receipt of item(s), and
2) Item is received in the same condition as when shipped.

Refunds will be issued in full purchase price, less the shipping & handling fees that were applied during your initial checkout.

Refunds are typically not accepted for custom orders or items that were altered for a customer request, but as I had stated earlier, I really want you to be happy with your purchase. Please convo me if there is an issue with your custom order or alteration. (For more details on my custom order and alteration work, please see below.)

Replacements and exchanges for the same item are not possible given the nature of one-of-a-kind work. No two items in my shop are the same, although similar colors, styles, stones, etc. may be available.
PayPal and money orders are my current accepted forms of payment.

For PayPal orders, immediate payment is appreciated. I ask is that you please do complete your payment within 3 days of purchase.

For money orders, please mail your payment within 3 days of purchase. Your item will ship to you as soon as your money order clears and my bank has officially collected the funds. This can, at times, take 10 days or more. Postal money orders from USPS often clear and get cashed on the spot, though, so if speed of the transaction is an important factor, a postal money order would be the way to go!

Checkout here at Etsy can sometimes be confusing, especially for new members. If you would like further assistance with the Etsy/Paypal checkout process or have any questions regarding any other payment issue, please don't hesitate to contact me. I'm happy to help!
I aim to ship all items within 24 hours of payment. Every jewelry piece will ship in its own bronze-colored organza bag.

I cannot control any loss or damage incurred to your package once it leaves my possession and is in the post office's hands. I will, however, do all that I can to insure that your item arrives safely... Therefore, my standard shipping practices are as follows:

1. All items will be shipped in a corrogated cardboard box to reduce the risk of in-transit theft or damage. The package will be filled will packing peanuts that I am reusing from years of online shopping!
2. Purchases shipping within the US that total less that $250 will ship via USPS first class mail with delivery confirmation. For purchases that total over $250, USPS first class mail will be used, but signature confirmation will be required.
3. For protection, insurance will be included for all items.

Expedited shipping upgrades are available, but please contact me prior to payment so I can give you a price quote and a new PayPal invoice.

If you are located outside the US, please convo me for a shipping quote for the item you are interested in. Unfortunately, shipping internationally according to PayPal’s seller policy can be prohibitively expensive. My hope would be to charge less than the actual cost to ship, as international buyers deserve some special benefits, too! So please do convo me to start negotiations around this matter.

In the unlikely event that your item is lost or damaged beyond repair by the USPS, I need to inform you that a replacement cannot be issued due to the fact that all of my pieces are one of a kind. If there has been any kind of problem with your purchase upon delivery, however, please convo, email, or call me at the number on the business card enclosed in your package so we can come up with a satisfactory resolution as soon as possible. Possible resolutions include full or partial refunds or store credits, and will be evaluated on a case-by-case basis.
Additional policies and FAQs
~~~ PRICING ~~~
I'm happy to provide information on my pricing practices. As a rule of thumb, all jewelry items listed for sale are priced based on material costs. My loomed seed bead "paintings" and bracelets, however, are priced according to the intense labor that goes into the creation of each piece, which averages 30-50 hours from start to finish.

~~~ ONE YEAR Limited WARRANTY ~~~
In the unlikely event that your jewelry item breaks, I will re-string all jewelry pieces for free for up to one year from the date of sale, granted you have all the pieces. This warranty covers items available for purchase in the “bfc beaded necklaces,” “bfc beaded bracelets,” and “bfc beaded jewelry sets” sections of my shop only.

There are no guarantees that your item will be repaired and returned to you looking as it did in its original condition, depending largely, of course, on whether or not all of the original pieces (including seed beads) are available from either the broken piece or my supplies. I will do my best to follow the original design for any items that require the use of this warranty, and will actively work with you in the event that pieces are missing or no longer available.

This warranty covers beaded jewelry items that break under normal use. Please follow any care instructions that were included in your purchase carefully. It is important to note here that my products are not intended for use by children under the age of 12.

After your warranty expires, re-stringing is available for a minimal fee. Please contact me for more information or to request these services.

This one year warranty does not cover loomed seed bead "paintings," loomed seed bead bracelets, or any items that are provided as freebies or extras.

I am happy to take custom order requests. These can include requests for certain stones and materials, certain colors, lengths, widths, etc.

Additionally, most items listed for sale in my shop are able to be altered in one way or another. All jewelry pieces can be shortened prior to sale. Necklace and bracelet sets could be adjusted in length, in most cases, with one item in the set can be made shorter and the other made longer. In rare cases, necklace-only items could be made longer if I still have extra materials.

Please email me with requests for custom orders and alterations to existing listings and we will negotiate any necessary fees.