SidneyAnnJewelry

Please read the following before you place your order:

MADE TO ORDER ITEMS
We will make them as close to the original design as possible, please note that natural gemstones, quartz and freshwater pearls can vary.
Please read the descriptions, length and size before you purchase. If you need adjustments please contact us before you purchase; additional charges may apply.
We try to accurately photograph our pieces but color may vary from computer monitors.
We do not accept returns on Made to Order Items. These items are custom made at time of order. Please contact us if you have questions.

CUSTOM ORDERS
Please contact us with your questions.

MISSING, BROKEN OR DAMAGED ITEMS
Please contact us within 3 days of receiving your item and we will do our best to resolve the issue.

All hair bows, hair flowers and tutus: Due to the nature of these items we do not accept returns. All items are custom made at time of order.

I currently accept payments via PayPal and Etsy Direct Checkout

I will start work on all items once I have received full payment.
A helpful how to guide for purchasing on Etsy via PayPal:
http://www.etsy.com/help_guide_checkout.php

- All items shipped in the USA, are sent First Class Mail/USPS, which includes delivery confirmation and tracking.
- For international purchases, items are sent First Class International Mail/USPS, which does not offer delivery confirmation or tracking.

Please contact me before you purchase to upgrade to a faster shipping.

- Shipping Address: Please make sure your Etsy shipping address matches your PayPal Account shipping address. If they do not match it will slow down the process of your order. I will need to verify shipping address.

ATTN: CALIFORNIA RESIDENCE- You are may be aware of California Proposition 65 which sets requirements on the use of lead in products including jewelry of certain types. This is directly from the state of California’s Toxic Substances Control website: “Glass and crystal decorative components used in adult jewelry are considered Class 1 materials. There are no lead limits for Class 1 materials used for adult jewelry. Therefore, the use of leaded crystal, including Swarovski crystal, may be used in adult jewelry.”
PLEASE CONVO ME WITH YOUR QUESTIONS.

CHANGING AN ITEM:
Please contact me before placing your order if you would like to shorten or lengthen an item, and if you would prefer sterling silver or 14kt gold filled finish; meaning you would like the clasp or toggle, or ear wires/hooks changed out. Also if you would prefer a different style clasp or ear wire/hooks. There may be an extra charge, $2.00-$10.00, on some items. Please convo me about the specific item/s you are interested in. I am happy to work with you.

GIFT WRAPPING:
The gift wrapping is a jewelry box or an organza or satin bag with tie, this will depend on what I have instock at the time of purchase. I would be happy to add a gift card with a personal note, please let me know at check out.

CUSTOM ORDERS/ORDERING MULITPLES OF ONE ITEM OR SETS
Please contact me if you are interested in having something made. I love custom orders and am happy to create something special for you.
I do offer discounts when you are ordering more than 3 of the same exact item/s. Please contact me with your questions.