BHClaysmith Etsy Privacy Policy

This Privacy Policy describes how and when I collect, use and share information when you purchase an item from me, contact me or otherwise use my services through Etsy.com or its related sites and services. This Privacy Policy does not apply to the practices of third parties that I do not own or control including Etsy or any third party services you access through Etsy.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order for example) if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use and share your information, including:
1.Using your information to fulfil your order, settle disputes or provide customer support.
2.When you have provided your affirmative consent (which you may revoke at any time) by engaging in conversations relative to a purchase from me or signing up for my mailing list.
3.Complying with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases as required by US tax laws as necessary for the purpose of my legitimate interests provided those legitimate interests are not overridden by your rights or interests, such as (a) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services and (b) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
1.Etsy - I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
2.Service providers - I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties but only to the extent necessary to perform these services.
3.Business transfers - If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
4. Compliance with laws - I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate and address fraud and other illegal activity, security or technical issues; or (d) protect the rights, property, and safety of my customers or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 3 years.
Transfers of Personal Information Outside the US
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the US, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in the United States, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
1.Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
2.Change, restrict, delete. You may also have rights to change, restrict my use of or delete your personal information. With the exception of special circumstances (like where I am required to store data for legal reasons) I will delete your personal information upon request.
3.Object. You can object to (a) my processing of some of your information based on my legitimate interests and (b) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have legitimate grounds to continue using that information or if it is needed for legal reasons.
4.Complain. If you wish to raise a concern about my use of your information, you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of US data protection law, I, Barbara Hanselman, aka BHClaysmith, am the data controller of your personal information. If you have any questions or concerns, you may contact me at bhclaysmith [!at] gmail.com. Alternately, you may mail me at:
Barbara Hanselman
1119 Warren Avenue
Cherry Hill, NJ 08002 USA