Quality Craftsmanship and Unique Designs

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Jenny Richards

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Jenny Richards


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Shipping 3 Customer service 4

Shop policies

Last updated on June 15, 2012
Welcome to our shop Policy page! This is to ensure a smooth shopping experience for you and to help you know exactly what to expect from us! Happy Shopping!

Accepted payment methods

Returns and exchanges
**Please CONVO me through Etsy if you are dissatisfied with your purchase. We want you to be a happy customer who wants to come back to our shop again. We will do what we can to provide you with a pleasant shopping experience.**
We have changed over to only accepting Paypal for purchases. When we first began the Etsy shop we did not realize how easy and versatile Paypal is. Also, since the payment is easily placed seconds after you order the item, you will receive it much faster then if we had to wait for your check/money order to arrive and clear at the bank.
~If you do not have a paypal account you can pay by credit card by choosing the 'Paypal' option and then proceeding to 'pay by credit card'.

~Please submit your payment within 24 hours of commiting to purchase otherwise the purchase will be cancelled and the item(s) will be placed back up for sale.

~ We require that your shipping address match your paypal account address. If you want the item shipped to another address as a gift please convo us the secondary address.
~Clearly I cannot predict the exact cost of shipping. If an item's shipping charges are lower then I originally charged you, you will receive a refund to your paypal account for the difference. If they are higher, you win!
~I will use USPS for most items, if not then UPS will be used.
~We will do our best to ship out your order within 2 business days of your purchase. If it will take longer then that I will send you a conversation with an ETA.
~We will provide tracking numbers in a conversation to you when the item is shipped. Tracking is not available for international orders, I will convo you when the item is shipped.
Additional policies and FAQs
All items listed are ready to ship aside from the photographs. They will be printed at a professional printing company and then shipped to you.