bijoukitty

stuffed animals for a plush life

Ohio, United States · 2043 Sales

bijoukitty

stuffed animals for a plush life

Ohio, United States 2043 Sales On Etsy since 2010

5 out of 5 stars
(1137)

Announcement   Normally weekly restocks will resume in September. Follow me on Instagram for all the latest news, updates, info and cute pictures!

Announcement
Last updated on Aug 24, 2016

Normally weekly restocks will resume in September. Follow me on Instagram for all the latest news, updates, info and cute pictures!

Susan Hank

Contact shop owner

Susan Hank

About

bijoukitty. stuffed animals for a plush life.

My shop grew out of a passion for sewing and cute things. When I couldn't find the style of toys I liked, I decided to make them myself. There's nothing better than knowing my creations bring a smile to someone's face and are part of warm, comforting memories for children all over the world!

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Shop members
  • Susan Hank

    Owner, Designer

Shop policies

Last updated on June 3, 2014
It is my goal to give you a pleasant shopping experience with me. Please contact me with any questions or concerns and I will respond quickly with answers for you. I happily do custom requests whenever possible--just ask :)

Regarding feedback: if you are left feeling like leaving anything less than positive feedback for me, PLEASE convo me first! I have over 20 years in customer service experience and I will find a way to rectify the situation!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept PayPal and Credit Cards. I also accept money orders, which must be received within 5 business days from the date of purchase.
Shipping
I use USPS Priority Mail or First Class Mail if the weight permits. International packages are shipped by First Class International postage. I will ship your item within 5-7 business days of your cleared payment, Monday through Friday. I do not ship or work on orders during the weekends in order to spend time with my family. If actual shipping costs are $2 or more over my listed cost, I will happily refund the difference. Just convo me with your order number or link to your order.

***International Buyers are responsible for any and all customs fees***
Refunds and Exchanges
Your satisfaction is my priority! Please contact me within 3 days of receiving your item if you are not happy and we will work together to rectify the situation.

Refunds and exchanges will be handled on an individual basis. Return shipping is the responsibility of the buyer.
Additional policies and FAQs
Washing Instructions: place plushie in a pillow case and tie a knot. Wash on gentle in cold water. Air drying in a sunny spot is ideal, but in a pinch, dry plush in a pillow case on low.