Handmade Sterling Silver & Gemstone Jewerly and more!

On Etsy since 2007


Handmade Sterling Silver & Gemstone Jewerly and more!

96 Sales

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Shop policies

Last updated on February 7, 2011
Please read the store profile for shipping information and store policies before purchase. Feel free to contact me with any questions!

Customization is available for many items, including converting earrings to clip on, adjusting necklace length, as well as original designs - just contact me for details!

Firefly & Serenity line items are inspired by the tv show Firefly and movie Serenity, creating unique designs blending eastern and western motifs. For more info check my profile!

Accepted payment methods

Returns and exchanges
I try to represent everything truthfully in my photos and descriptions. Please contact me before purchasing if you have any questions or concerns about an item in my store.

All requests for refunds must be made within 5 days of receipt. If you want to request a refund, please contact me through Etsy with an explanation as to why you want a refund. If approved, you will need to return the item in its original condition (return shipping costs is responsibility of the buyer). Upon receipt of the item in good condition, the seller will have a choice of options as outlined below.

Options available include reimbursement (minus shipping) for the item, store credit, or replacement with an alternate item of the buyer's choosing.
I currently accept Paypal. Please make sure you have the correct address on your Paypal account - I can only ship to confirmed Paypal addresses. Per Etsy Policy, if you are paying by PayPal, payment is expected immediately; if you have problems using the checkout please contact me so I can help!

You will be notified if payment is not received in a timely manner. After 3 days with no payment via PayPal, & you have not replied to communications sent (convos, emails, invoices), orders will be canceled and relisted.

If you have received a Gift Certificate for Bijoutery Designs, please enter the code on your certificate in the "note to seller" field upon checkout. If you have a remaining balance due I will send you an invoice via Paypal. Any remaining credit can be kept as store credit for your next purchase!
All items are usually mailed 2-3 days after purchase (please allow an additional 1-2 days if you need the item customized such as change in length). Upon shipment you will be notified of expected arrival date and tracking information. Please allow for delays due to holidays and inclement weather. For international buyers please also allow for delays due to customs.

In general all jewelry ships for just $3.50! Shipping charges include: packaging, postage, insurance, & delivery confirmation. For larger items postage may be a little higher (see the individual listing for exact charges). Charms and ACEOs ship for $2-3.

All items are shipped via USPS First Class Mail. While this usually takes a few days in the US, please be aware that according to USPS policy it can take weeks depending on the routes it takes. Priority & Expedited shipping available for quicker service - please contact me if you would like this option!

Buyer is responsible for all customs fees if applicable. Delivery varies upon the country being shipped to, but typically takes a few weeks. Priority & Expedited shipping available for quicker service - please contact me if you would like this option!

Shipping Issues
All items are packed carefully and always include delivery confirmation and insurance. If an insured item is lost or damaged during shipping, it is the responsibility of the buyer to contact me to discuss options. If an item is damaged, please save the packaging - this is sometimes needed for reimbursement from USPS.

When shipping problems do occur, I know it can be frustrating & upsetting when this happens for both the buyer and seller. I will work with you to bring the situation to the best resolution possible.

Arrival Time
Please allow for delays due to holidays and inclement weather, and international buyers please also allow for delays due to customs.

Please keep in mind I cannot guarantee arrival times - once I've given the packages to the PO its out of my hands! While the PO will give shipping estimates, and they're often fairly accurate, these are not guaranteed arrival times! *With the exception of USPS Expedited which does guarantee shipping (Next Day, Second Day, or Second Delivery Day).*
Additional policies and FAQs
Pets & Smoking
All items come from a smoke free environment. I do own a rabbit and dog, however they are not allowed in my work area.

Reserved Listings
Reserved listings are available upon request for some items, please contact me for details. Once up, you will be contacted with the location of the item in the store. All reserved listings are expected to be paid within 5 days of being listed, after this they will be made available to the general public.

Refusal of Sales and Service
Due to the unfortunate rise in online scams, I reserve the right to refuse sale and service to anyone at any time to protect myself if I believe the situation warrants. Please be aware that if you do commit fraud, charges will be filed against you.

Custom Orders
All custom orders are arranged before being made. Details will be discussed and agreed upon, including payment and deposit details. Refunds are not available on custom orders.

My items are not intended for children 12 and under, as they do have small parts that pose choking hazards, as well as materials that may be harmful if swallowed. Please do not let children play with jewelry or leave it where they can get to it. Seller is not responsible.

Please be aware that I use a lot of natural components in my jewelry that may have slight variations which is part of their natural wonder and beauty! If you have any questions about a specific item or components, please contact me before purchase!

Note that colors may appear different from one computer screen to the next. This has nothing to do with my items or the store, but how computer screens work and thus is out of my control - therefore I try to be as descriptive as possible on all my items. Again, if you have any questions please just contact me!