BijouxDeChagall

Authentic Silver & Gold unique handcrafted jewellery

London, United Kingdom 1007 Sales On Etsy since 2015

5 out of 5 stars (243)

BijouxDeChagall

Authentic Silver & Gold unique handcrafted jewellery

London, United Kingdom | 1007 Sales

All Items

Julia Shagal

Contact shop owner

Julia Shagal

Announcement    Welcome to Bijoux de Chagall - Ethical and Eco-Friendly Silver & Gold handcrafted jewellery boutique. All our pieces are made from solid 100% recycled precious materials and Ethically sourced Gemstones and conflict-free Diamonds.

● IMPORTANT INFO:

PAYMENTS via INSTALMENTS are Welcome! Please get in touch if interested.
If for some reason you can't proceed to checkout or have any questions - please GET in TOUCH!

● We only use SOLID 9ct, 14ct, 18ct, 22ct Gold and .925, .999 Silver 100% recycled precious metals,
NO Gold or Silver Plating, NO Vermeil and NO brass or other metals!

● VELVET RING BOXES:
All our Velvet ring boxes are now available for sale in the separate Etsy shop - Mon Chou box:
https://www.etsy.com/uk/shop/MONCHOUBOX

● FREE DELIVERY ON ALL UK and MOST OF THE INTERNATIONAL ORDERS.

● PROCESSING TIMES & SHIPPING:

• Made to Order processing/making time is 5 working days (1 week) before Shipping.

• Ready-Made items are posted within 1-3 working days.

UK Jewellery orders are posted via Guaranteed Next day delivery service.

Please let us know if your order is urgent - we will do our best to fulfil it.

Express FedEx Shipping service is automatically used for Australia, Argentina, Brazil, Canada, Israel, Japan, Mexico, New Zealand, Philippines, Puerto Rico, Singapore and U.A.E - FedEx upgrades are available for most other Countries at the checkout at an extra cost.

● PUBLICATIONS:
We have been featured in THE TIMES - Ethical Checklist page in 2019 October edition and in a few Condé Nast magazines - VOGUE, GLAMOUR and BRIDES magazines - in various editions.

● ABOUT HANDMADE JEWELLERY:
Handmade jewellery is always something special and each piece is unique - just like it is here, at Bijoux de Chagall.

5 reasons to choose handmade jewellery:

- Handcrafted Jewellery is a form of Art and it stands out from the faceless mass-
manufactured jewellery with its uniqueness and rare designs.

- Every piece has got a story and has loving and positive energy.

- Celebrate your own style, great design and craftsmanship never go out of fashion!

- Handmade jewellery piece makes a fantastic gift for any occasion.

- Your jewellery will become a conversation piece.

Hope you'll find something you like and thank you very much for visiting this store.
We have some new pieces every week, so please come back soon :)

Announcement

Last updated on Oct 21, 2019

Welcome to Bijoux de Chagall - Ethical and Eco-Friendly Silver & Gold handcrafted jewellery boutique. All our pieces are made from solid 100% recycled precious materials and Ethically sourced Gemstones and conflict-free Diamonds.

● IMPORTANT INFO:

PAYMENTS via INSTALMENTS are Welcome! Please get in touch if interested.
If for some reason you can't proceed to checkout or have any questions - please GET in TOUCH!

● We only use SOLID 9ct, 14ct, 18ct, 22ct Gold and .925, .999 Silver 100% recycled precious metals,
NO Gold or Silver Plating, NO Vermeil and NO brass or other metals!

● VELVET RING BOXES:
All our Velvet ring boxes are now available for sale in the separate Etsy shop - Mon Chou box:
https://www.etsy.com/uk/shop/MONCHOUBOX

● FREE DELIVERY ON ALL UK and MOST OF THE INTERNATIONAL ORDERS.

● PROCESSING TIMES & SHIPPING:

• Made to Order processing/making time is 5 working days (1 week) before Shipping.

• Ready-Made items are posted within 1-3 working days.

UK Jewellery orders are posted via Guaranteed Next day delivery service.

Please let us know if your order is urgent - we will do our best to fulfil it.

Express FedEx Shipping service is automatically used for Australia, Argentina, Brazil, Canada, Israel, Japan, Mexico, New Zealand, Philippines, Puerto Rico, Singapore and U.A.E - FedEx upgrades are available for most other Countries at the checkout at an extra cost.

● PUBLICATIONS:
We have been featured in THE TIMES - Ethical Checklist page in 2019 October edition and in a few Condé Nast magazines - VOGUE, GLAMOUR and BRIDES magazines - in various editions.

● ABOUT HANDMADE JEWELLERY:
Handmade jewellery is always something special and each piece is unique - just like it is here, at Bijoux de Chagall.

5 reasons to choose handmade jewellery:

- Handcrafted Jewellery is a form of Art and it stands out from the faceless mass-
manufactured jewellery with its uniqueness and rare designs.

- Every piece has got a story and has loving and positive energy.

- Celebrate your own style, great design and craftsmanship never go out of fashion!

- Handmade jewellery piece makes a fantastic gift for any occasion.

- Your jewellery will become a conversation piece.

Hope you'll find something you like and thank you very much for visiting this store.
We have some new pieces every week, so please come back soon :)

Reviews

Average item review
5 out of 5 stars
(243)
See reviews that mention:
quality 35 shipping 51 customer service 79

Updates

These are your baby’s stars 🥰 You can add as many of those diamond baby stacking rings as you wish next to your wedding band and each sparkle is a star dizzy for your child! It will make a perfect gift for your wife, mum and sisters!
Yours,
Julia
New beautiful retro style ring boxes and packaging are ready for festive season! I always think it’s important to create a best possible experience for our customers slightly_smiling_face This will make gifts for your loved ones even more special gift_heart
What can be more romantic than to propose this Xmas? Imagine the flickering tree lights sparkling on this magical engagement ring, the ambience is all set for wonderful night.. The happy smile of your beautiful lady, will she say “Yes” ?.. I believe so!
View all 85 updates

About BijouxDeChagall

Sales 1,007
On Etsy since 2015

Hello and Welcome to our Etsy Boutique - Bijoux de Chagall !

Hello and Welcome to our Etsy Boutique - Bijoux de Chagall !

Handmade Jewellery is always something special and each piece is unique - Just like it is here, at Bijoux de Chagall.

Handmade items are a great gift for anyone you love or you may just wish to treat yourself!

There are many different styles in our shop. We understand It's not always easy to decide. If you cannot find anything that takes your fancy we can make a piece according to your wishes, so it will become even more personal and made especially for you!

Every Jewellery piece is created with quality time spent on every detail and the look and style is an intentional part of design. Quite often the natural lines of the Gemstones are creating its own Art and each result can be unpredictable and unique.

● Organic and Ethical Designs

We take great satisfaction in using non-toxic products during the production process of our Jewellery and Boxes. Recyclable materials and packaging are used wherever possible. All our Gemstones are Ethically sourced and Conflict Free.
We use Organic and Lab-created Gemstones as these stones are Eco-Friendly and yet they are definitely still REAL Gemstones.

● Why do we use Lab Created Gemstones?

Lab-created gemstones have less effect on the ecology of our planet and definitely are conflict FREE!

"Mining natural gemstones is an energy intensive and ecologically invasive procedure, affecting fragile ecosystems across the world. Lab-grown gemstones are a victory for the environment, human rights and gemstones supply chain transparency.”

● What are Lab Created Gemstones?

These gemstones should never be confused with artificial ones. The Lab-created gemstones we use are physically, chemically and optically identical to the natural mined geological gemstones.

● Please visit our new range of Luxury Wedding & Engagement ring boxes in the shop below:
https://www.etsy.com/uk/shop/monchoubox

● And Finally

We are firm believers in helping local small businesses and try our best to source as much of our materials for Jewellery making from within the U.K. In a small way helping minimise air pollution created by Jet Airliners.

Thanks for visiting and we hope you enjoy your shopping experience with us.

Best Wishes,
Julia and Allan.

Shop members

  • Julia Chagall

    Owner, Designer, Maker

    Hello! I'm a Jeweller designer, Artist & creative thinker :) My passion is to combine precious metals Silver and Gold together with most fascinated Gemstones. Many thanks for visiting this little store and hope it's brightened up your day!

  • Allan Hall

    Maker, Manager

Shop policies

Last updated on July 29, 2019
YOUR ORDERS

All items are handcrafted in UK, London and most of them are MADE to ORDER, the processing time is 5 - 10 working days before shipping.

GUARANTEE OF QUALITY

1.* Part of the charm and artistic value of handcrafted & hand finished jewellery is it could contain small marks and imperfections as opposed to mass produced machine items and are not necessarily an indication of flaws.*

2. All our jewellery products are made to order, and all handmade pieces are unique and no two items are identical so please take it into consideration when placing an order based on previous designs photos.

3. All jewellery pieces comply with UK Hallmarking Laws and materials used are authentic and genuine.

CUSTOMER SERVICE & HELP

We very much hope you enjoy your shopping experience with us and love the jewellery you purchase.

Please contact us for any queries and we will be always happy to help!

We will appreciate your positive feedback if you are happy with your item, in the event you are not totally satisfied with your purchase - please contact us before leaving a negative feedback as we will make every effort to resolve any issues you may have.

ABOUT PACKAGING

We provide free beautiful gift boxes and fabric pouches with every item of the purchase you made.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
RETURNS AND EXCHANGES

We are happy to accept returns and exchanges for any Ready-made items that are in stock and some Made to order pieces (except Taylor Made*) and the full refund will be given except Postage and Tax charges.

THE FOLLOWING ITEMS CAN'T BE RETURNED OR EXCHANGED (unless they arrive damaged or defective):

We cannot accept returns and offer refunds on:

- Custom or Personalised Items.

- Earrings for hygiene purposes.

- Items on Sale.

- Any altered items by the third party company or another jeweller.

Unfortunately, while we are unable to offer Refund & Exchange for those items - we are happy to provide as many photos as you would like to see, so please ask any questions you may have, before placing the order.

- Made to Order items can be returned for exchange or credit, which can be spent in our store at any time later.

- We cannot give a Refund for Made to Order items which are Taylor Made to your choice of materials, gemstones and size.
All these items can be returned for the Exchange or Credit to spend in our store only.

All items returned must be in new/unused condition with all original documents and packaging.

Prior to sending the package back, please contact us for information on how to ship the item back. Please ensure correct postage is applied and proof of postage is obtained.

We are not responsible for loss or damage of return shipments.

We reserve the right to refuse a refund on any items that are deemed as not in a sellable condition, damaged, altered, or used.

Please contact us within 3 days of delivery
Item needs to be returned within 14 days of delivery.

*****
Shipping charges and International Taxes are NOT included in refunds or exchanges.

*****

Taylor Made* are items which Made to Order to the selected choice of materials, gemstones and size.
Payment
PAYMENTS

Payment must be received in full before placing an order.
You can pay with your Credit/ Debit card or via Paypal.

FREE LAYAWAY AND PAYMENT PLANS - NO INTEREST CHARGES !

Free means you only pay the advertised prices and postage fees, there are no extra or hidden charges for this service and NO INTEREST CHARGE EITHER!
This is an ideal method for purchasing the more expensive item or items when you don’t have the money available in one payment.

We offer the option to pay up to 3 equal monthly payments that will total the full amount of the item or items including postage.
This will enable you to spread the payments and make it more affordable according to your budget.

The item will be made within 1 to 2 weeks after receipt of full payment.
Layaway and payment plans are only available for full priced items and exclude any discounts, coupons or other sales events.

HOW DOES IT WORK?

Choose the item or items you want to purchase and then contact us with your requirements!

We will then work out a payment plan for you personally.

The item or items will then be put on hold for you.

If you wish to pay sooner than scheduled or pay a greater amount on any payment, you can just let us know and we will adjust the remaining balance accordingly.
Shipping
We ship to UK and EU countries, USA, Canada, Australia, New Zealand, Gibraltar, Switzerland, Norway, Iceland, Monaco, Israel, Japan, Argentina, Mexico, Brazil, Brunei and the United Arab Emirates.


SHIPPING & DELIVERY

FREE Standard shipping service is offered for almost all items and Express FedEx service is available to upgrade at the checkout at the extra cost of £15.00

• UK orders are posted by Next working day special delivery service with tracking info provided.

• All International orders are posted via Royal Mail International Tracked & Signed service with tracking info provided.

Optional ( Upgrade ) Global Express Tracked & Signed service with tracking info provided.

All shipping services require a customer signature. 

• Orders are dispatched within 3-5-10 working days ( depending on processing time ) after receipt of payment.

• Standard Delivery times vary depending on shipping location:

- UK - Special Delivery - 1 working day.

- Europe - Standard service - 5 to 7 working days.

- Rest of the world - Standard service - 5 to 10 working days.

- International Express Fedex Service - 2 - 5 working days.

INTERNATIONAL TAXES:

• Payments of International Taxes & Duties are the sole responsibility of the purchaser.

Please NOTE - NO Refund will be given on Custom Orders in the event of refusal to pay Import Taxes and Duties.

IMPORTANT:

In the event when customer have missed the delivery and was unable to pick it from a local depot and as a result of the above the parcel have returned back to us - the shipping cost will be charged to re-post the item back to the customer.
Additional policies and FAQs
RING SIZES

We strongly recommend checking your ring size at your local jewellery store before ordering your ring.

Ring size conversion is available widely on the internet and here is one of the options:

https://en.wikipedia.org/wiki/Ring_size

Ordering the right size is your own responsibility.

If you have ordered the wrong size, please contact us within 5 days of delivery.
We are happy to adjust the ring size or replace the ring where is possible.

We will charge from £30.00 for the Re-size service where it is possible to re-size your ring.

Shipping charges and any International Taxes / Custom Duties are payable by customers for ring size exchanges.

CUSTOM MADE ORDERS

Custom-made orders can be made by contacting us via Etsy custom request, email or phone, please see our contact details on CONTACT page.

Custom-made orders take between 1-3 weeks to complete.

100% payment is required at the time of placing an order.

Please make sure your ring size is accurate before placing an order. If you need any help with sizing, we are happy to help, please ask.

*** Custom-made and personalised items are NOT refundable unless they are faulty. *Please refer to paragraph 1. of “Guarantee of quality”. **

Every effort will be made to replicate stones, supplied graphics and photos on previous designs.


GEMSTONES AND MATERIALS

- We only use genuine precious metals such as Sterling Silver and solid 9ct, 14ct and 18ct gold.

- We don't use any form of plating - gold or silver plating technique, as its deceiving our customers and it is a mass produce jewellery technique.

- We don't use any Cubic Zirconia or CZ gemstones in our jewellery as these are part of mass-produced jewellery.

- We do only use Natural and Lab created gemstones, as they are all real gemstones, please don't confuse them with artificial stimulants such as any other type of materials used in jewellery making.

JEWELLERY & GEMSTONES CARE

While precious metals and Gemstones Jewellery pieces can last a lifetime, they are not indestructible and should be treated with love and special care.

If you choose to wear your jewellery whilst in the shower/bed/swimming/exercising etc. Or treat the item in any way which is not in line with the original purpose for which it was designed, then it is agreed that you become responsible for any damage that may occur.

To prevent your precious metals, gemstones and pearls from scratching and tarnishing, keep your jewellery in individual boxes or soft pouches.

To prevent Sterling Silver to tarnish - keep it in an air-tight plastic bag with an Anti-Tarnish strip. You can purchase the Anti-Tarnish strips in any local jewellery store.

Avoid contact with domestic cleaning products, cosmetic products, creams, soap, shampoo and hot water. The shine of your jewellery piece can be easily rectified by polishing with a specialist jewellery solution, spray and a soft cloth.

As most precious metals will see the surface damage when in contact with chlorinated water – it’s best to remove all jewellery when in the shower, bath or swimming pool.

Opal, sapphire, diamond or amethyst – all gemstones are precious. The rule of thumb in caring for gemstones applies to all - for a quick clean, wipe the stones with a soft cloth.

However, some gemstones need to avoid contact with soap, water and liquid cleaners as they can dull the radiant colour of gems and cause erosion - if you are unsure of what's best for your jewellery, please ask us.

Caring for Opal

Opal is a very delicate stone and needs special care. Store opal jewellery away from other stones to avoid scratching and damage as opal is quite a soft stone. Opal is a hardened silica gel containing 5-10% water the water content of an opal also makes it prone to drying out and cracking.

Precious Pearl Care

Pearls are delicate gems, organic and one of a kind. With a low resistance to heat, it's best to avoid contact with any chemicals and cleaning sprays or products - simply clean with a dry or damp cloth.

We hope you will find your dream jewellery piece in this little boutique and it brings you some joy and happiness.

Thanks for supporting our business and allowing us to continue our dream job!
Privacy
We are the data controller of your personal information as it relates to our Etsy shop.
When you place an order from us, we will receive your name, delivery address and email address. 
We will only use these details to process and deliver your order or deal with any queries you have related to that order. 

The only circumstances in which we will share your data are in processing your order or complying with the law. 

We will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. 
The circumstances in which we may share your data are:
• With Etsy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
We will only retain your details for as long as necessary in order to process the transaction and we will securely store any data collected during that period. 
We retain personal data related to orders or customer queries for six years. 
After this time we will delete your data from our records.