{ Handmade friends & goodies }

110 Sales


{ Handmade friends & goodies }

110 Sales On Etsy since 2010

0 out of 5 stars

bikbikandroro is taking a short break


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Shop policies

Last updated on December 27, 2012
Thank you for visiting BIKBIK & RORO! Please take a moment to read through my shop policies. If you have any questions at all, please do send me a convo -- I'd love to hear from you!

If you are new to Etsy, please take the time to familiarise yourself with all the site's features -- for instance, most sellers and buyers would communicate via Etsy's "conversation" feature (see the little envelope icon at the top there?), rather than personal email.

Accepted payment methods

  • Other Method
Returns and exchanges
I want very much for you to love your new friend(s) or goody; if you are not happy with your purchase upon receipt, please contact me immediately and I'm sure we can work something good out. I'm sorry, but personalized items cannot be returned for refund. Ideally, please do be sure to ask all questions before purchase. I would certainly have requested all necessary info -- such as measurements -- *before* making your item, so please know that I'm doing the best I can if you don't provide those.
I accept payments via Paypal *only* and require payment at time of purchase. If you're unable to meet this requirement, please do convo me so we can work something out for you, otherwise the order will be cancelled and the item relisted. Items will only be shipped upon confirmation of payment.
All international orders are shipped via registered airmail, generally within two days of receiving payment (items purchased during public holidays or weekends will be shipped on the next working day). Please allow one to two weeks of air travel time (as it says clearly in every listing under shipping info -- I am not in the US!).

I will not be responsible for lost or damaged items, or for any custom duties.

I will ship to either your Etsy or Paypal address (unless otherwise instructed), so please make sure they match.
Additional policies and FAQs
Bikbik, Roro and their friends are all sewn up with reinforced stitching, and, unless otherwise noted, avoid using felt (which pills), buttons and other such choke-able items. They are safe to play with under sensible adult supervision; however, they are not recommended for the young, under-3 set or anyone really who thinks such objects tasty. They should not be left unattended with very young children nor handled too roughly. I thank you on their behalf :)