bila is taking a short break
Nicola on Apr 10, 20195 out of 5 stars
Such a neat pack with very clear instructions. Also one of the most beautiful packaged items I've received! Would make a lovely gift too.
Patty on Aug 12, 20185 out of 5 stars
My daughter collects keychains and absolutely loved this. I received it a lot sooner than anticipated, maybe a week and a half after ordering.
Sherry on Jun 15, 20185 out of 5 stars
Great kit. Love it.
Nina on Mar 20, 20185 out of 5 stars
Nice bookmarks. Fast shipping. Thank you.
Rosanne on Dec 2, 20175 out of 5 stars
Perfect! Bila is a wonderful seller. The item was wrapped beautifully with care and attention to detail. This was an international transaction and worth the additional shipping time. I love the tiny doll!! I would definitely buy here again. I couldn't be more pleased with everything!
Amanda on Feb 19, 20175 out of 5 stars
Love this tamagoyaki tool, haven't seen one like it anywhere else. Amazing communication from seller. Would definitely shop here again.
Alexandra on Jan 31, 20175 out of 5 stars
I LOVE my new Holland ship. Bila came through for me with flying colors. Bila mailed the ship right away. It arrived earlier than expected. Bila took much care in wrapping the package. It was artistically wrapped and was so much fun to open with little souvenirs along the way. The ship was in perfect condition. I can not tell you how I appreciate purchasing from Bila. I would definitely buy from her again. Thank you Bila and Etsy.
Taylar on Oct 27, 20165 out of 5 stars
My item got delivered to the wrong address (though Revi put the address correctly! It was the postal service's error) Revi helped me to find the package by giving me some needed information and was very pleasant. There were even some cute little gifts inside when I finally got the package from the postal service! Great customer service, and a very nice seller.
survenant on Oct 7, 20165 out of 5 stars
Service & communication A-1. Thank again
Christine on Sep 29, 20165 out of 5 stars
Adorable pendant that arrived safe and sound and beautifully packaged. Thanks so much!!!
Living the crafty world
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To find out more about me and my creative craft process, just read my profile page.
Accepted payment methods
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
For returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
Conditions of return
Buyers are responsible for both sending and return shipping costs, If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Eventhough the item is labelled as "free shipping", buyers are still responsible for both sending and return shipping costs.
I do combine shipping.
The shipping cost shown for your country is for the first item only - the cost is discounted when you buy more than one item. To see costs for multiple items, go to your cart for combined shipping.
Small item under $6 will be sent with "small package" air mail so tracking is not possible and there is no insurance.
Other items (above $6) will be shipped with REGISTERED air mail (WITH TRACKING NUMBER, but NO insurance). EMS (express mail service) is also available upon request. However, the cost is very high. Pls convo/ contact me for more detail.
DELIVERY TIME is about 2 – 4 weeks (depends on destination). In some cases could take longer (due to custom clearance, etc). So, pls be patient. If you do not receive the package after 4 weeks, pls contact me, so we can work it out.
I ship 2-3 times a week. I will send notification to you after I ship your package so you know it is on the way.
I do not ship on holidays (Saturday, Sunday, and national holidays in Indonesia) because the post office is closed.
For your reference, Indonesia time is 12 hours ahead than New York time.
Items will be shipped only after payment has cleared. Pls note that eCheck requires 3-5 business days to clear. You will receive notification once package shipped.
I do COMBINE SHIPPING. Should there be any over charges to the shipping fee, I’ll refund the balance to your paypal (after I send the package). You do not need to wait for revised invoice, just pay as usual, and I’ll refund the excess amount.
Otherwise mentioned, I will ship your items to your ETSY ADDRESS. Pls make sure that your etsy address is correct and complete.
I do not responsible for any CUSTOM DUTIES & fees that might occur in your country. Pls contact your local post office to get information about that (each country has a different regulation about that).
I do not responsible for any items that are lost or damaged during transit. Although I will do my best to resolve any issues.
I always carefully pack the items. Often I use new material to wrap the items. However, I may also use recycled materials to pack them.
Additional policies and FAQs
Each item comes from a smoke-free studio.