BillyandScarlet

Billy & Scarlet

Sydney, Australia | 3031 Sales

BillyandScarlet

Billy & Scarlet

Sydney, Australia 3031 Sales On Etsy since 2010

5 out of 5 stars
(565)

BillyandScarlet is taking a short break

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Note from shop owner We're closed for a short break!
Billy & Scarlet is due to reopen again soon.
Thank you for your patience!

Note from shop owner

Last updated on Sep 12, 2018

We're closed for a short break!
Billy & Scarlet is due to reopen again soon.
Thank you for your patience!

Jillian

Contact shop owner

Jillian

About

Sweet Watercolour Illustrations

Hello, I’m Jillian – it’s nice to meet you!
I’m a Graphic Designer/Illustrator based in Sydney, Australia.

Billy & Scarlet started out as a creative project to develop my painting style and watercolour skills. Each painting has a distinct style that captures the innocence of childhood and makes a sweet addition to the newborn nursery. All artworks are printed with a large format printer using archival inks so that when framed behind glass, your prints will last a lifetime without fading.

Watercolour has become one of my main loves in life; I love the dreamy, soft effect it creates. Billy & Scarlet is the perfect muse for me to keep creating and it has allowed me to connect to wonderful people from all over the world – from first time mothers to other creatives and makers. I hope you enjoy my work as much as I’ve enjoyed creating it!

Shop members

  • Jillian

    Owner

    I'm a graphic designer/illustrator based in Sydney making art prints using watercolour, ink and pencil.

Shop policies

Last updated on July 9, 2018
Welcome to Billy & Scarlet!

See below for shipping lead times and answers to frequently asked questions.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Exchanges and refunds are welcome, provided your prints are in the original condition and packaging that they came in. Exchanges and refunds for change of mind will need to be returned. This will incur a postage expense and is the responsibility of the customer. Prints purchased at markets can be swapped/refunded in person.

In the unfortunate event that your prints arrived damaged, please take a photo and send me a message on Etsy. I will organise replacement prints to be sent to you immediately. Please note there is no postage cost to you to have replacements sent in this situation.
Payment
PayPal + Credit Card.
Shipping
Billy & Scarlet Shipping Information

All orders will be posted from Sydney Metro, Australia within 1-3 business days (8x10/A4 prints) and 3-5 business days (11x14, A3 and larger sized prints).

Q: How long will it take for my order to arrive after it is posted?

International:
United States: 6-12 business days
Canada: 8-15 business days
New Zealand, Europe, UK and Asia: 3-12 business days
Everywhere Else: 6-12 business days

Australia:
Sydney: 1-4 business days (usually 1-2, however allow 4 business days)
QLD, VIC, ACT: 1-4 business days
WA, SA, NT and TAS and remote locations: 4+ business days

If you need your prints in a hurry, express post is available! Please get in touch if you'd like to add this to your order.
Additional policies and FAQs
Please see below for answers to frequently asked questions.

-----CUSTOM WORK-----

Q: Can you customise colours?
A: Yes! I can customise the colours of any of the prints in my store. Just send me a message on Etsy mentioning which colours you would like and I will send through a proof. NOTE: If you're happy to go ahead without a proof, just add the prints to your cart and mention the colours you'd like at the checkout.

Q: Can you create custom artworks?
A: Unfortunately I won't be taking on custom orders in 2018.


-----MIXING AND MATCHING PRINTS-----

Q: I found a set of 3 prints that I like in your store, but I want to swap one in the set for another print in your store. Is this possible?
A: Yes! If you'd like to swap one print from a set for another, just mention which prints you'd like to swap in the comment box at the checkout.

Q: Can I make my own set of 3 8x10/A4 prints?
A: Yes! Just add this listing to your cart: https://www.etsy.com/au/listing/128870156/your-choice-of-any-3-8x10-prints-from?ref=shop_home_feat_1
At the checkout, list the three prints you'd like.


-----DIGITAL FILES AND DIGITAL PARTY PACKS-----

Q: Do you offer your art as digital files?
A: Unfortunately no. Billy & Scarlet artworks are pre-printed products only.

Q: I saw the Some Bunny is 1 Party Pack on a blog, do you create digital party printables?
A: I'm so glad you found my store through this project. Unfortunately the Some Bunny is 1 party pack is not for sale, however I do have a new range of party printables as seen on 100 Layer Cakelet, Ministyle blog, Kara's Party ideas and more here: https://www.etsy.com/au/shop/BillyandScarlet?section_id=17376150

-----LARGER AND SMALLER SIZES-----

Q: Do you offer your prints in larger sizes?
A: Yes! I can print any of the prints in my store in the following larger sizes:
- 11"x14" or A3
- 16"x20" or A2
Add this listing to your cart and mention the print you'd like at the checkout: https://www.etsy.com/au/listing/197493938/choose-any-print-in-a-larger-size?ref=shop_home_active_3 (NOTE: You don't have to add the listing of the print(s) you're after. You only have to add this purple dot listing to your cart).

Mention the coupon code 3FOR80 at the checkout to receive a $10 discount when ordering three 11"x14" or A3 prints.


Q: Do you offer your prints in smaller sizes?
A: Yes! I can print any of the prints in my store in 5"x7":
5x7: https://www.etsy.com/au/listing/197494238/your-choice-of-print-in-5x7-size?ref=shop_home_active_2

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Feel free to contact me at any time regarding any questions or enquiries you may have. All emails received over the weekend will be replied to on Monday. If the store is closed due to holidays, all emails will be answered when the store opens again.