BinarySoul

On Etsy since 2006

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BinarySoul

568 Sales

Announcement    Moving to one/few of a kind work, and clearing down stock. Fewer vendor events. So you get 30% off with CLOSING16 coupon code.

Announcement

Last updated on Apr 6, 2016

Moving to one/few of a kind work, and clearing down stock. Fewer vendor events. So you get 30% off with CLOSING16 coupon code.

Items

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    Nico Murray

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    Nico Murray

    Reviews

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    quality 33 shipping 55 customer service 41

    Shop policies

    Last updated on April 29, 2012
    I do handmade chain, chainmaille. I am a one person workshop. I try to make every piece something that will last, and be treasured, and I stand by my work.

    Accepted payment methods

    Paypal Mastercard Visa American Express Discover Giftcard
    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    If you're absolutely unhappy with your purchase, please, contact me.

    EDIT: refunds are available, but please, if you buy and change your mind, contact me. I can't afford to do refunds as a rule. Custom orders as a rule, can't be refunded if I've had to order specific material.

    If Items are damaged or lost in shipping, a replacement can be sent. I am not able to cover loss of jewelery from day to day use.
    Payment
    I take paypal, and money order.

    You can cancel a sale any time up to payment, easily. Just send an email.

    After payment, sales are typically final, but if it's just not right, I will do store credit as long as the piece is returned in sale-able condition, or refund if you contact me before shipping.
    Shipping
    I am in Canada, and we use Canada Post regular mail service. Tracking and insurance is not offered on this regular service, and it's costly to use for all, but if you need it, we will upgrade to insured and tracked if you wish to pay the difference.

    For couriered parcels, we use fedex, and recommend this for large orders.

    Shipping by regular mail in canada can take 5-10 business days in North America, and a bit longer everywhere else. Sometimes it arrives sooner, sometimes a bit later, but on average, expect 5-10 business days.

    You, the customer are responsible for customs fees in the country of destination.
    Additional policies and FAQs
    Repairs are free. Just send it back ( at your cost) and I'll fix it and ship it back at my expense.

    I do custom orders.
    Please otherwise contact me issues, customer service issues, or product questions. I aim to answer most inquiries in less than 4 hours.