birchandivory

Handcrafted handbags and accessories

East Longmeadow, Massachusetts 339 Sales On Etsy since 2014

5 out of 5 stars (59)

birchandivory

Handcrafted handbags and accessories

East Longmeadow, Massachusetts | 339 Sales

Shop owner

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All Items

Karen

Contact shop owner

Karen

Announcement    I make everything myself in my home studio, paying close attention to detail, for you to enjoy throughout the years.

Announcement

Last updated on Aug 5, 2019

I make everything myself in my home studio, paying close attention to detail, for you to enjoy throughout the years.

Reviews

Average item review
5 out of 5 stars
(59)
See reviews that mention:
quality 21 shipping 14 customer service 7

About birchandivory

Sales 339
On Etsy since 2014

I always found it difficult when it came to shopping for a new bag. I could never find what I was looking for. Maybe I was being too picky. They all seemed too blingy, too cheap, or too expensive. I wanted something simple, yet fun and functional. That's when I decided to bring out the maker in me and create my own.


My name is Karen and I am a self-taught sewist. I love the outdoors and our Earth, that's why I love to incorporate repurposed materials whenever I can. It serves a dual purpose: creates truly unique items and keeps our beautiful earth green.


Bags must be bold and have personality, just like you!

Around the web

Shop members

  • Karen

    Owner, Designer, Maker

    I am a self-taught sewist specializing in handmade bags, fanny packs, backpacks, wallets, etc. It is my mission to create fun and functional items that speak to the unique individual that you are!

Shop policies

Last updated on August 5, 2019
It is my mission to give you high quality, fun and durable items to compliment your unique style and personality.

I make each and every item myself, paying special attention to detail. Incorporating only the highest quality of materials as well as using repurposed mediums such as leather, denim, suede, hardwardware and belts.

I want you to feel like "you" when wearing Birch & Ivory.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
I will gladly accept returns however buyer must contact me within 7 days of delivery. Item must be shipped back within 14 days of delivery for a full refund. Buyer is responsible for all return shipping charges.
Payment
For payment I accept PayPal and Direct Credit Card checkout.
I also accept Etsy Gift Cards.
Shipping
I ship all of my items via the US Postal Service. If you would like your package insured let me know as it will be an additional cost. Unfortunately, I do not ship outside of the US at this time.
Additional policies and FAQs
FAQs
-Will I receive the exact bag shown in the picture?
-Please note that all items are handmade and susceptible to variations. Each one is an original. Pattern placement may vary. I am happy to send a photo of the ones I have in stock. I want you to love what you get!

-How do I care for my items?
-All items should be spot cleaned only. DO NOT put them in the washing machine, dryer, or dry clean. Treat with cold water and a mild soap if needed. You may want to apply a leather conditioner to prevent water stains. Always apply a small amount in an inconspicuous area. Conditioners may darken leather.

-Can I make changes to the color combination?
-Of course, just message me and I would love to create something special for you!

-Do you accept custom orders?
-Yes. Message me and we can further discuss it.

- If I am not completely satisfied with my purchase what should I do?
- Contact me ASAP and we can work it out together. I want to you be 100% happy with your purchase.