birchandivory

Handcrafted handbags and accessories

Hampden, Massachusetts

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    I pour my heart and soul into every piece I make. Using only high quality materials, each piece is made to last a lifetime.

Announcement

Last updated on Feb 25, 2021

I pour my heart and soul into every piece I make. Using only high quality materials, each piece is made to last a lifetime.

Items

 

All Items

Karen

Contact shop owner

Karen

Reviews

Average item review
5 out of 5 stars
(111)
See reviews that mention:
Quality 47 Shipping 24 Customer service 12

About birchandivory

Sales 493
On Etsy since 2014

I always found it difficult when it came to shopping for a new bag. I could never find what I was looking for. Maybe I was being too picky. They all seemed too blingy, too cheap, or too expensive. I wanted something simple, yet fun and functional. That's when I decided to bring out the maker in me and create my own.


My name is Karen and I am a self-taught sewist. I love the outdoors and our Earth, that's why I am inspired to use leather and other natural fibers whenever I can.

Shop members

  • Karen

    Owner, Designer, Maker

    I am a self-taught sewist specializing in handmade leather goods for you to enjoy throughout the years. I am driven to create unique and stylish items that speak to the remarkable individual that you are!

Shop policies

Last updated on February 25, 2021
It is no secret that I pour my heart and soul into every piece I make. Using only high quality materials and paying special attention to detail, all items are meant to last a lifetime.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
I will gladly accept returns however buyer must contact me within 5 days of delivery. Item must be shipped back within 7 days of delivery for a full refund. Buyer is responsible for all return shipping charges.
Payment
For payment I accept PayPal and Direct Credit Card checkout.
I also accept Etsy Gift Cards.
Shipping
I ship all of my items via the US Postal Service. If you would like your package insured let me know as it will be an additional cost. Unfortunately, I do not ship outside of the US at this time.
Additional policies and FAQs
FAQs
-Will I receive the exact bag shown in the picture?
-Please note that all items are handmade and susceptible to variations. Each one is an original. Pattern placement may vary. I am happy to send a photo of the ones I have in stock. I want you to love what you get!

-How do I care for my items?
-All items should be spot cleaned only. DO NOT put them in the washing machine, dryer, or dry clean. Treat with cold water and a mild soap if needed. You may want to apply a leather conditioner to prevent water stains. Always apply a small amount in an inconspicuous area. Conditioners may darken leather.

-Can I make changes to the color combination?
-Of course, just message me and I would love to create something special for you!

-Do you accept custom orders?
-Yes. Message me and we can further discuss it.

- If I am not completely satisfied with my purchase what should I do?
- Contact me ASAP and we can work it out together. I want you to be 100% happy with your purchase.