BirchJewellery

Birch Jewellery

Ottawa, Canada · 337 Sales

BirchJewellery

Birch Jewellery

Ottawa, Canada 337 Sales On Etsy since 2011

5 out of 5 stars
(81)

Shop owner

Samantha

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Announcement   Birch Jewellery is a collection of handmade accessories inspired by nature. We strive to maintain a fresh and modern aesthetic while incorporating natural elements into our pieces. Carefully curated and crafted by hand, each piece starts from scratch or is assembled with care in Ottawa, Ontario, Canada.

FREE LOCAL PICKUP
Simply use the code OTTAWA during checkout to remove shipping fees and we will arrange a time and place for you to pick up your order in the Ottawa area.

COUPON CODES
Please note that only one coupon code can be used per order. In the event we are having a promotion and you'd like to take advantage of local pick up as well, simply send us a message and we will get back to you within a few hours.

SHIPPING ESTIMATIONS
Each order takes 1-3 business days to process. Once your package is in the mail, these are the following shipping estimations:
• Ottawa Region: 2-3 business days
• Canada: 5-7 business days
• United States: 7-10 business days
• International: Up to four weeks

Learn more about us at http://birchjewellery.com/

Announcement

Last updated on Mar 6, 2018

Birch Jewellery is a collection of handmade accessories inspired by nature. We strive to maintain a fresh and modern aesthetic while incorporating natural elements into our pieces. Carefully curated and crafted by hand, each piece starts from scratch or is assembled with care in Ottawa, Ontario, Canada.

FREE LOCAL PICKUP
Simply use the code OTTAWA during checkout to remove shipping fees and we will arrange a time and place for you to pick up your order in the Ottawa area.

COUPON CODES
Please note that only one coupon code can be used per order. In the event we are having a promotion and you'd like to take advantage of local pick up as well, simply send us a message and we will get back to you within a few hours.

SHIPPING ESTIMATIONS
Each order takes 1-3 business days to process. Once your package is in the mail, these are the following shipping estimations:
• Ottawa Region: 2-3 business days
• Canada: 5-7 business days
• United States: 7-10 business days
• International: Up to four weeks

Learn more about us at http://birchjewellery.com/

Samantha

Contact shop owner

Samantha

View all 42 items

About

Inspired by nature & Canadian-made.

Birch Jewellery is a collection of handmade accessories inspired by nature. We strive to maintain a fresh and modern aesthetic while incorporating natural elements into our pieces. Carefully curated and crafted by hand, each piece starts from scratch or is assembled with care in Ottawa, Ontario, Canada.

Shop members

  • Samantha

    Owner, Designer

Shop policies

More information

Last updated on Oct 26, 2017
Frequently asked questions

+ WHEN WILL I RECEIVE MY ORDER?

Each order takes 1-3 business days to process. Once your package is in the mail, these are the following shipping estimations:

Canada: 5-7 business days
United States: 7-10 business days
International: 4 weeks +

If your order is time sensitive, please choose the available shipping upgrades during checkout that suits your needs. Please remember to consider the extra 1-3 business day processing time.

Business days do not include weekends or North American holidays. All shipping times are estimations via Canada Post and are not guaranteed.

+ WHAT IF I NEED MY ORDER SOONER?

We offer several shipping upgrades during the checkout. If your order is time sensitive, please send us a message before placing your order to discuss processing times and if a shipping upgrade is necessary. We cannot guarantee that your order will get to your destination on time if you simply put the deadline in the order notes.

+ I LIVE IN OTTAWA...CAN I PICK UP MY ORDER?

Hey neighbour! Simply use the code OTTAWA during checkout to remove shipping fees and we will arrange a time and place for you to pickup your order.

+ DO YOU DO CUSTOM ORDERS?

We do accept custom orders and can sometimes modify our current items to your liking. Some examples include creating clip-on or plug versions of our earrings, shortening of lengthening our necklaces and special ordering a piece in a specific colour.

Please contact us to discuss the options available. Additional fees may apply. We will always be honest about pricing and are happy to provide you with an estimate.

+ DO YOU HAVE AN ORDER SHEET FOR WHOLESALE?

We're currently accepting wholesale and consignment orders and are open to discussing collaborations with subscription boxes, bloggers and special event swag. Contact us for an order sheet or to discuss details.

+ I'M NOT SATISFIED WITH MY PURCHASE

All refunds are dealt with case-by-case. We accept returns within 14 days of receiving the order. You are responsible for shipping the item back to us including paying for shipping fees. Once we receive the return, we will send you the refund less shipping costs. Please do not ship items back to us without contacting us first.

Note: All earrings are non-refundable due to hygienic reasons, even if not worn.

+ COUPON CODE POLICY

Only one promo code can be used per order. All codes must be entered during checkout and will not be honoured after the order is placed.

+ IS THERE ANYTHING I CAN'T RETURN?

Yes. Because of hygienic reasons, all earrings are non-refundable. Even if you've not worn the product, we do not accept returns on earrings. If you're unsure about a pair of earrings, please feel free to ask us questions about the item before making the purchase.

We also do not accept returns on custom-made items.