BirchJewellery

Birch Jewellery

Ottawa, Canada 416 Sales On Etsy since 2011

5 out of 5 stars (95)

BirchJewellery

Birch Jewellery

Ottawa, Canada | 416 Sales

All Items

Samantha

Contact shop owner

Samantha

Announcement    Hi. We're Birch Jewellery.

Our collection of whimsical, everyday pieces is inspired by Canadian nature, with a modern twist. From tiny pine cone necklaces to sparkly gemstone-inspired studs, there is something for every accessory-lover to discover. Carefully curated and crafted by hand, each piece starts from scratch or is assembled with care in Ottawa, Ontario, Canada.

FREE LOCAL PICKUP
Use the code OTTAWA during checkout to remove shipping fees and we will arrange a time and place for you to pick up your order in the Ottawa area.

COUPON CODES
Please note that only one coupon code can be used per order. In the event we are having a promotion and you'd like to take advantage of local pick up as well, simply send us a message and we will get back to you within a few hours.

SHIPPING ESTIMATIONS
Each order takes 1-3 business days to process. Once your package is in the mail, these are the following shipping estimations:
• Ottawa Region: 2-3 business days
• Canada: 5-7 business days
• United States: 7-10 business days
• International: Up to four weeks

Learn more about us at www.birchjewellery.com.

Announcement

Last updated on Jul 15, 2019

Hi. We're Birch Jewellery.

Our collection of whimsical, everyday pieces is inspired by Canadian nature, with a modern twist. From tiny pine cone necklaces to sparkly gemstone-inspired studs, there is something for every accessory-lover to discover. Carefully curated and crafted by hand, each piece starts from scratch or is assembled with care in Ottawa, Ontario, Canada.

FREE LOCAL PICKUP
Use the code OTTAWA during checkout to remove shipping fees and we will arrange a time and place for you to pick up your order in the Ottawa area.

COUPON CODES
Please note that only one coupon code can be used per order. In the event we are having a promotion and you'd like to take advantage of local pick up as well, simply send us a message and we will get back to you within a few hours.

SHIPPING ESTIMATIONS
Each order takes 1-3 business days to process. Once your package is in the mail, these are the following shipping estimations:
• Ottawa Region: 2-3 business days
• Canada: 5-7 business days
• United States: 7-10 business days
• International: Up to four weeks

Learn more about us at www.birchjewellery.com.

Reviews

Average item review
5 out of 5 stars
(95)
See reviews that mention:
quality 9 shipping 19 customer service 10

Updates

We just hit our 400th sale on Etsy! tada Thanks to everyone who has supported our little shop over the years. Here’s to 400 more!
View all 24 updates

About BirchJewellery

Sales 416
On Etsy since 2011

Hi. We're Birch Jewellery.

Our collection of whimsical, everyday pieces is inspired by Canadian nature, with a modern twist. From tiny pine cone necklaces to sparkly gemstone-inspired studs, there is something for every accessory-lover to discover.

Carefully curated and crafted by hand, each piece starts from scratch or is assembled with care in Ottawa, Ontario, Canada.

We started our journey in 2011 and have grown into an exciting and modern brand that is loved by Canadians and fashionistas worldwide.

Some major highlights so far include being nominated as Ottawa's Best Jewellers at the 2018 Faces of Ottawa Awards; having the First Lady of Canada Sophie Grégoire Trudeau wear our pine cone necklace; and being featured on CTV's The Social.

Birch Jewellery can be found in local marketplaces and shops across Canada, and we are always on the lookout for new creative spaces to pop up in. If you're a shop owner, we would love to get in touch!

Shop members

  • Samantha

    Owner, Designer

Shop policies

More information

Last updated on Jul 15, 2019
Frequently asked questions
How is my order shipped?

All Canadian, US and International orders are shipped via Canada Post. You can choose your preferred shipping method at checkout — i.e. Regular Mail, Expedited, Xpresspost. All Canadian orders automatically include tracking and insurance. If your US or International order requires tracking, please carefully read the options available and select which method best suits your needs.

When will I receive my order?

Each order takes 1-5 business days to process before being shipped. Estimated shipping times are listed below:

Regular Mail
• Canada: 3-10 business days
• United States: 5-10 business days
• International: 7-14 business days

Xpresspost
• Canada: 1-3 business days
• United States: 2-3 business days
• International: 4-7 business days

Priority Mail
• Canada: Next Day
• United States: Next Day
• International: 2-3 business days

These dates are simply estimations and are not guaranteed. Please allow extra time when your order is placed around a statutory holiday.

What is your exchange policy?

We actually don’t offer exchanges for any of our pieces. Items can be returned for a refund, and you can place a new order for the piece or size you’d prefer.

What is your return policy?

We accept returns within 14 days of receiving your order on a case-by-case basis. When an item is approved for return, we will send you information on where to return your item(s). You are responsible for shipping the item back to us at your own expense.

All earrings are final sale and are non-refundable due to hygienic reasons.

Can I request a custom order?

We do accept custom orders which also includes modifying our current pieces to your liking. Some examples include creating clip-on or plug versions of our earrings and customizing the length of a chain. We’re also open to discussing new concepts. Please contact us to discuss. Additional fees may apply.

How will my jewellery be packaged?

Most orders are placed in a high-quality jewellery box made from recycled materials. Items are carefully wrapped inside with tissue paper or in a black organza bag and will never include prices — just in case you're sending it to someone special. Our earrings come on a black card which includes our branding and information on who we are. Necklaces come in a small bag to prevent tangling while en-route. Once packaged, all orders are shipped in a padded bubble mailer.

How does gift wrapping work?

We offer a gift-wrapping option which can be selected in your cart before checking out for a fee of $5. Each order is beautifully wrapped with kraft paper and twine. You may include a personalized note by entering your message in the notes section. For those wishing to have their order packaged in a certain way (with some pieces together and some individually, or all together) we ask that you indicate this in the order notes. For orders with multiple gifts, a small removable tag will be added to each box to help identify the items inside.

Can I pick up my order in Ottawa, ON?

We provide free customer pickup in the Ottawa area. Please use the code OTTAWA during checkout. We will contact you to coordinate a time and date within 48 hours of placing your order. Pickup location is on Riverside Drive near Smyth Road.

Can I combine discounts?

A limit of one discount may be applied to each order. Discount codes cannot be used in conjunction with free shipping.

Do you offer wholesaling for retailers?

Our brand is rapidly expanding, and we’re always looking for new stockists. We’d love to chat about stocking our collection in your store or pop up. You can find our product catalogue, order sheet, and wholesale terms at https://birchjewellery.com/pages/wholesale-info.