birdandbeau's Shop Policies
bird + beau was born of love + a little bit of necessity. you see, my beau + i are saving up for our wedding later this year. your support is beyond appreciated!
if you have any questions at all or just want to say hello, feel free to email me at birdandbeau [!at] gmail.com. i'd love to hear from you!
i accept credit card payments through paypal, checks, + money orders.
items being paid for through the mail will not ship until payment is received. there may be a longer wait for items being paid for by check, should it take a few days to clear. please let me know if you have any questions regarding your payment options.
i will ship your order within one business day of the transaction unless otherwise noted (see above policy on mailed payments).
i use usps first-class mail with delivery confirmation. upgrades are certainly available upon request. please convo me or add notes in your order for speedier services.
i package items using recycled/recyclable brown paper padded mailers, along with reused bubble wrap. to keep your items safe, i seal them in small plastic bags (reuse them if you can!) and tissue.
Refunds and Exchanges
refunds and/or credits are handled on an individual basis. of course, i want you to be 100% happy with your bird + beau purchase! if you are unhappy for any reason, please contact me and i'll do what i can to resolve any problems.
Additional Policies and FAQs
all items are lovingly hand-crafted in my smoke-free, pet-friendly home studio. (i have two pups, lily + bonham. sometimes they like to hang out while i make things.)
custom orders are always welcomed! any other inquiries -- just ask.
Last Updated March 11, 2012