Accepted payment methods
Returns and exchanges
In the event that your are not completely satisfied with your order, Bird in a Bush Designs will gladly offer to exchange your item for another of similar design and cost. Just contact me to discuss your options. Buyer must pay to return ship the item. Once the item is returned in the original condition, the exchange item will be shipped courtesy of Bird in a Bush Designs.
Bird in a Bush Desigs will be happy to issue a full or partial refund in the event that you are not 100% satisfied with your new item. Refund will not be given until original item is returned at the customer's expense.
A full refund includes ALL shipping costs including the cost of the buyer to sent the item back. Items eligible for a full refund are those that are lost in the mail, damaged in transit, or items that are not as described on the website and packing slip. You may also receive a full refund if an order is canceled before it ships.
Refunds are the decision of the seller and Bird in a Bush Designs may decide to offer a partial refund (less the cost of shipping) after evaluation of the original item.