If, for any reason, you would like to return or exchange an item you have bought from me, I will gladly accept it back within 30 days of when I shipped the item. Once I receive your returned item undamaged, I will refund the cost of the item, but not the shipping cost.

If you receive a damaged item, please contact me within a week of receiving it and I will send a replacement.

The only method of payment I accept is Paypal. Please pay within 24 hours. If I do not receive payment within 24 hours, I will send you an email requesting payment. If I do not hear from you in the next 24 hours, I will contact Etsy to have the order cancelled.

Please note: California residents will be charged 9.25% sales tax. This will be automatically calculated by Paypal during the checkout process.

**HOLIDAY SHIPPING DEADLINES**
US customers: To ensure your order arrives on or before December 24th, please place your order by December 18 (First Class Mail).
After Dec.18th, please contact me for upgraded shipping options.
With Priority Mail, orders can ship as late as December 21(US).

International buyers: Please place your order by December 4th.
Shipping upgrades are available, contact me for details.

PLEASE NOTE - I CANNOT guarantee that your order will arrive in time for Christmas. I only guarantee that it will be shipped in time according to the deadlines announced by the United States Postal Service. Once the order is shipped, it is out of my control and in the hands of the Postal Service. There is always a possibility that your package can be delayed due to weather or other factors. I am not responsible for such delays.
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I ship all of my orders within five business days of receipt of payment, usually faster.

Most of my items are shipped via USPS First Class Mail with delivery confirmation, which generally takes 2-7 days.

Original collages and paintings are shipped via USPS Priority Mail with delivery confirmation, which usually takes 2-3 days.

All international orders are shipped via USPS First Class Mail International. The buyer is responsible for any customs fees that may apply.

I will gladly upgrade your shipping method and/or add insurance if you would like. Simply contact me in the "message to seller" when buying of send me a Conversation or email.

I very much appreciate receiving feedback so if you have an extra moment, please take the time to do so once you've received your purchase!

I leave feedback for everyone who buys from my shop. It may take me a while to leave feedback, but this does not mean that I appreciate your business any less (I promise!), I'm just overwhelmed with birding at the moment :)