BirdWatching

SPRING CLEANING SALE!!!! 25% off your entire purchase!

213 Sales

BirdWatching

SPRING CLEANING SALE!!!! 25% off your entire purchase!

213 Sales On Etsy since 2008

0 out of 5 stars
(159)

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BirdWatching

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BirdWatching

Reviews

No reviews in the last year

Anonymous on Nov 29, 2009

5 out of 5 stars

they loved them..the dogs too

Anonymous on Oct 15, 2009

5 out of 5 stars

absolutely precious! fast shipping and beautifully made mice. my kitties love them!

View all 159 reviews

Shop policies

Last updated on March 15, 2011
Quality and customer service are very important to me. I want people who buy from my shop to be happy with their purchase and with their entire buying experience.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I NOW ACCEPT GOOGLE CHECKOUT! PLEASE PUT "GOOGLE CHECKOUT, PLEASE" IN THE MESSAGE TO SELLER UPON CHECKOUT AND I WILL E-MAIL YOU AN INVOICE!

PLEASE NOTE: Arizona residents will have an 8.1% State/City Sales Tax added to their order upon payment with PayPal.

I currently accept PayPal. No personal checks or money orders, please. If you pay with an e-check via PayPal, please add 4-6 extra business days processing time to allow for the funds to clear.

Orders will not be shipped until payment is received. It is considered non-payment if payment is not received via PayPal within three business days of ordering. The order will be canceled by the seller (and the item re-listed) if payment is not received within this time frame. Please convo me if there is any issue with this, and I will be happy to work something out with you!

CUSTOM ORDER PAYMENT: If you have requested a custom order, you will not be asked to pay until the item has been listed for you, UNLESS your request requires me to buy new supplies to make. In that case, you will be expected to pay at least the cost of new materials before I will be able to make your request. The rest can be paid after the item has been made and listed.

Please note, custom orders may take 1-3 weeks to be made, listed, and packaged. However, once the item has been listed and paid for, it will be shipped within the normal time frame (1-5 business days).
Shipping
*All items ship from Arizona. Estimated shipping times, as stated in individual listings, are estimates only, and apply only to U.S. orders.

PLEASE NOTE: If you are ever accidentally overcharged for shipping, the excess will be refunded to you through Paypal as soon as the item has been shipped! Thank you!

**INTERNATIONAL CUSTOMERS!! Please just convo me with your shipping address and what item(s) you would like to buy, and I will adjust the shipping rate accordingly [and also put the item(s) on reserve for you].

Seller reserves the right to refuse shipment to certain countries with known mail service/customs problems. Please convo me before purchase if you are concerned that this policy may affect your order.**

Domestic orders will be shipped within one to five business days after payment is received. Most domestic orders are processed and shipped same-day or next day, depending on when you order/pay! Orders out of the U.S. may take longer to process and ship, as they require being shipped at the post office due to customs forms. Many items ship via USPS Priority Mail® or First Class Mail. The rest ship via USPS Parcel Post. Priority Mail® and First Class Mail should arrive within 1-3 days of being shipped; Parcel Post, 2-9 days. Weekends and U.S. holidays are not included in processing or shipping estimates. There will be USPS Delivery Confirmation™ on most orders.

Please check the item description within each listing to see how an item will ship. If any changes need to be made to the way an item ships (upgrade to Priority Mail®, etc.) please convo me or send an e-mail to BirdWatching_Designs [!at] live.com before you order.

Please make sure BOTH the address in Paypal AND the address you select at the time of checkout match. If they do not, your order will be sent to the address provided via Paypal. This includes the name of the person it is being sent to. If names do not match it will be addressed to the person from the address provided by PayPal.

I am not responsible for packages in the unlikely event that they are lost or damaged in the mail. Any other issues regarding shipping or ordering I would be glad to try and resolve. Please send any queries to BirdWatching_Designs@live.com. Your satisfaction means a lot to me!

Etsy FAQ:
"Etsy does not hold sellers responsible for postal delays, failures, thefts, losses or customs problems.
Etsy does not hold sellers responsible for incorrect shipping address submissions. The buyer must provide correct addresses in both their Etsy and PayPal accounts at the time of checkout."
Refunds and Exchanges
If you are unsatisfied with your purchase, please send an e-mail to BirdWatching_Designs [!at] live.com. You will be sent a short questionnaire about why you are returning the item. I am not responsible for damages sustained during shipment and will not accept returns/exchanges for that reason. If there is somehow a defect in the item, I will pay for return shipping. I also do not accept returns/exchanges or offer refunds on custom orders unless there is somehow a defect in the item. Please convo me if you have any questions on this policy.

I personally re-check every order before it is sent out, and package them very securely to ensure that your order is perfect when it arrives. Hopefully there should be no reason a return is necessary, but I will try to remain flexible because customer satisfaction is very important to me.

Etsy FAQ:
"The seller must refund a buyer for goods returned, provided the seller has offered a refund. The buyer may not force a return. Both parties must agree to the return. The buyer (sender) is not responsible for postal delays, failures, thefts, losses or customs problems."
Additional policies and FAQs
FEEDBACK: I always appreciate for customers to leave feedback after they receive their orders. It is a very important part of the transaction process, as it lets other potential customers know what you thought of your transaction from BirdWaching. Feedback will be left for you after you leave your feedback on the transaction. Thank you!

SALES/PROMOS/COUPONS: Sales and promos are limited time only. If you have a coupon or sale/promo code, it MUST be provided in the message to seller box at the time of checkout in order to receive the discount. Discounts will be given in the form of a refund via PayPal if payment is received, or in the form of a revised invoice sent to buyer's e-mail if payment has not yet been received.

Coupons and promo codes CANNOT be combined with any other coupons or offers. Coupons and promo codes are good for regular priced merchandise only.

*Free shipping offers are for domestic shipping only.