Birkz Workz -A Variety of Handpainted Gifts

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Shop policies

Last updated on February 13, 2011
Hi-Welcome to Birkz Workz.

I hope you find that special something for yourself or as a gift for someone else.

If you have a comment, question or anything else, feel free to convo me through ETSY, or email me @ birkie62 [!at]

Accepted payment methods

Returns and exchanges
If unsatisfied with your purchase, the item can be returned within 10 days of receiving the item for refund. The buyer is responsible for return shipping costs and a refund will be given upon receipt of the return in its original state.

Shipping charges will NOT be refunded. Please contact me before returning purchase.

If there is ever a problem with an item you receive from me, please contact me as soon as possible, I will happily work to resolve any issues that arise.

I want you to be 100% satisfied with your purchase, so if you have any questions please contact me.

EXCEPTION---Custom Orders are not returnable.
Right now, my only accepted form of payment is Paypal. Payment is due within 48 hours of checkout, unless previous arrangements have been made. Please feel free to contact me if you need additional time to pay - I'm very understanding!
Items will not be shipped until full payment is received.

Illinois buyers will be subject to a 7.25% sales tax
~~I ship to the address that is on file with Etsy or paypal. Please be sure your account it up to date so that it is sent to the correct shipping address. (NOTE: If your shipment is returned due to buyer's error (inaccurate address, etc), buyer will be sent an additional invoice via paypal to cover cost of re-shipment. The item will ship upon payment.)

~~I ship USPS First Class, unless otherwise stated. If you would like to upgrade your shipping (additional fees apply),please let me know. All items within the US are shipped with confirmation on delivery to ensure the package reaches your home or to the giftee it is being sent to.

~~I will ship promptly upon payment unless you have a custom order. (I will let you know when custom orders will be shipped so you will know when to expect it)

~~Insurance is never required, but always recommended especially for breakable items. I do NOT pay for insurance.

I am not responsible for any lost or damaged items if buyer chooses not to insure. Please inquire as to how much insurance is for each individual order, because it is based on the total cost of the items.

****International shipments cannot be traced and I cannot guarantee that any international orders will arrive within a specific timeframe. I know that occasionally customs can hold up international orders for a good amount of time.

I do not collect any customs when sending out packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. I have no way of calculating how much these fees would be, should they occur, and I cannot be responsible for those charges. For any additional information refer to your local customs agency.

Returns will not be accepted due to customs fees.
Additional policies and FAQs
Even though feedback is optional, I firmly believe in it. Not only does it help me as a seller, it also helps you as a buyer. If you have any concerns, please contact me before leaving feedback and I will extend the same courtesy to you.

Custom orders are welcome. Feel free to covo me with any requests. Custom orders require a non refundable deposit of 50%.