BiscayBay

Beautiful, handcrafted bags for the everyday woman

St. John's, Canada · 19 Sales

BiscayBay

Beautiful, handcrafted bags for the everyday woman

St. John's, Canada 19 Sales On Etsy since 2014

5 out of 5 stars
(4)

Announcement   The Coastal Collection is here!

Biscay Bay is officially re-opened for business! I am so excited to be back and sharing my hard work with you. I hope you love the first collection as much as I've loved creating it.

-Sarah

Announcement

Last updated on Aug 26, 2017

The Coastal Collection is here!

Biscay Bay is officially re-opened for business! I am so excited to be back and sharing my hard work with you. I hope you love the first collection as much as I've loved creating it.

-Sarah

Sarah Bishop

Contact shop owner

Sarah Bishop

View all 25 items

Reviews

Average item review
5 out of 5 stars
(4)

About

Great things are done by a series of small things brought together. - Vincent Van Gogh

Biscay Bay is a local Newfoundland business owned and operated by Sarah Bishop that offers beautiful, handmade bags and accessories for the everyday, on-the-go woman and mom.

Biscay Bay was dreamt up in 2013 after attending a Christmas craft show with some friends. After seeing beautiful handmade goods, my friends told me “Sarah, you could make stuff like this and sell!” It wasn’t the first time this thought had crossed my mind, but this was the gentle nudge I needed to finally decide that maybe I had what it takes. Months of researching, collaborating with family and friends, and furious sewing ensued and Biscay Bay opened online (via Etsy) in November 2014.

After a great launch and successful few months of sewing and selling, life happened (I got engaged, bought a house, got married) and Biscay Bay went to the wayside. Now that our wedding is complete and our house is (semi) put together, I have retooled and refocused and am determined to make Biscay Bay the successful business that I dreamt it to be. I have been working hard to create bags and accessories that are high quality and practical that will serve the everyday woman well. Inspired by nature’s colours and textures, Biscay Bay products have an understated sophistication that mimics the simple, content lifestyle I wish to lead.

I value integrity, loyalty, connectedness, and excellence. As a small business owner, I want to ensure these qualities are what drive Biscay Bay, and that they shine through in every product I create and the service I provide to my customers.

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Policies
You can find a simplified version of Biscay Bay's policies under the "Policies" tab, but here's a detailed version:

Most of all, I want you to be happy with your purchase! My goal is to offer high quality products that you love. I also strive to be a responsible and trustworthy business owner. If you have any issues or concerns, do not hesitate to contact me.
Contact me at biscaybaydesigns [!at] gmail.com or send me a conversation via Etsy.

Return or Exchange Policy
To qualify for a return or an exchange, the product must be unused and in the condition which it was received.
If you feel you received something different than what you ordered, or there is a defect with the product, contact me within 3 days of receiving your package. (Please include a picture if there is a defect with the item). Return postage must be dated within 7 days of receiving your package. I will be happy to offer an exchange of the product, or a return, minus the cost of shipping.
If you decide to cancel an order, contact me within 24 hours of placing the order.
You, the customer, are responsible for the return cost of shipping. Biscay Bay is not responsible for any lost packages, so a tracking number is recommended.

Product Guarantee
If you purchased a product from me in the past, and it has not held up like it should (example: the strap breaks, seams rip apart, hardware item breaks), contact me to discuss repair options. If it is a problem I am able to fix, I will fix it at no cost (minus shipping costs). If it is a problem I am not able to fix, I can offer a discount on a new Biscay Bay item.
*Please note, wear from normal usage is not included in this guarantee. This includes wearing/discolouration of fabric or leather.

Shipping Policy
Biscay Bay primarily uses Canada Post as our carrier for our products. If you located outside of Canada or the United States, please contact me for a shipping quote.
The customer is responsible for any custom or duty costs that may occur.
Biscay Bay is not responsible for any shipping delays, lost or stolen items.

Are you local? If you’re in the St. John’s area and wish to pick up your item and not be charged shipping, please contact me via Etsy and I will provide you the coupon code to opt out of shipping.

Shop members

  • Sarah Bishop

    Owner

    I am a 27 year old Registered Nurse and call Newfoundland, CA home. When I'm not working, I love spending time with my husband, Grant, and our sweet pup, Molly. I was always creative as a child, and since then my passion for creating keeps growing!

Shop policies

More information

Last updated on Aug 27, 2017
Frequently asked questions

Care instructions

Spot clean fabric and leather with a damp cloth and mild detergent. Let air dry. Do not submerse item in water.

Green thoughts

Items are made using new and/or recycled materials. Many of the linings in Biscay Bay items are recycled vintage sheets or curtains. Items are packaged in eco-friendly material (tissue paper, kraft paper and cardboard boxes) that can be recycled.

Gift wrapping and packaging

All items are packaged and shipped ready to be given as a gift. If you are sending a gift directly to your recipient and would like to include a note, please comment in the “Notes to Seller” section when completing your order.