Privacy Statement

SECTION 1 - WHAT DO I DO WITH YOUR INFORMATION?

When you submit an order, it is captured via Etsy. No information is stored on our local computers. We use your personal information you provide such as your name, email address, and shipping address to create invoices and shipping labels which are saved on Etsy. Invoices are not printed or stored locally; they are only saved within Etsy. You may also choose to provide me with additional personal information (for a custom order, for example), through Etsy or contacting me directly via email.

Why I Need Your Information and How I Use It

I may collect, use, and share your information for reasons including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support (NOTE: once your order is completed, I do not retain your information);
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I may use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I may use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

SECTION 2 - CONSENT

How do you get my consent?

When you provide me with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, your consent is implied to our collecting it and using it for that specific reason only. NOTE: We do not at any time collect payment information for any transaction. All purchases, refunds, or returns are handled through Etsy.

If I ask for your personal information for a secondary reason, like marketing, I will ask you directly for your expressed consent. Examples of this would be to collect images of your final project utilizing an item from my shop to share with customers and followers.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for the continued collection, use or disclosure of your images or information at anytime by contacting me at julie@benwareITsolutions.com or mailing your request to:

BITS3DandPieces
PO Box 134
Broadalbin, NY 12025

SECTION 3 – INFORMATION SHARING AND DISCLOSURE

Simply stated, I may disclose your personal information if required by law to do so or if you violate Etsy’s Terms of Service. Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy and I share information as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

SECTION 4 – ETSY AND DATA RETENTION

My store is hosted on Etsy. They provide me with the online e-commerce platform that allows me to sell my products to you.
Your data is stored through Etsy’s data storage, databases and the general Etsy application.

I retain your personal information only for as long as necessary to print your invoice and shipping label. The only data I use going forward is information required for income tax purposes and that information is provided through Etsy and only includes dollar amounts paid. Etsy handles all sales tax, VAT, and other required payments.

SECTION 5 – YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have right to change, restrict use of, or delete your personal information. Absent exceptional circumstances (i.e., a sale has not been completed or cancelled), I will request Etsy to delete your personal information linked to a previous purchase upon request.

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. NOTE: Currently, the only time I ask permission to use your personal information is ONLY in the instance where I would like to use a photo that you share with me to showcase my product used in your finished project.

Complain. If you reside in or outside the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Julie Benware, am the data controller of your personal information until the point your order is completed. If you have any questions or concerns, you may contact me via email or postal mail at the addresses provided below.

SECTION 6 - SECURITY

All payments are processed through Etsy regardless of payment type used. Please visit Etsy policies regarding payment information and security.

SECTION 7 - CHANGES TO THIS PRIVACY POLICY

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on Etsy. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.

If my store is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at julie@benwareITsolutions.com or by mail at

BITS3DandPieces
[Re: Privacy Compliance Officer]
PO Box 134
Broadalbin, NY 12025

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