bitterrootvintage

vintage clothing & accoutrements

717 Sales

bitterrootvintage

vintage clothing & accoutrements

717 Sales On Etsy since 2011

0 out of 5 stars
(284)

Announcement   like us on Facebook, let us know, and receive 10% off your purchase!

visit us at our goodsie shop for more vintage & contemporary classics:

+++goodsie.com/store/bitter-root-vintage+++

facebook: http://www.facebook.com/bitterrootvintage
blog: www.bitterrootvintage.com

Announcement

like us on Facebook, let us know, and receive 10% off your purchase!

visit us at our goodsie shop for more vintage & contemporary classics:

+++goodsie.com/store/bitter-root-vintage+++

facebook: http://www.facebook.com/bitterrootvintage
blog: www.bitterrootvintage.com

Carole Lyn

Contact shop owner

Carole Lyn

Reviews

No reviews in the last year

Anonymous on Mar 4, 2013

5 out of 5 stars

This dress was even better than I'd imagined, and in phenomenal condition. Carole was a great seller to work with as well!

Anonymous on Oct 19, 2012

5 out of 5 stars

Excellent seller, really friendly and helpful!

Anonymous on Sep 14, 2012

5 out of 5 stars

Still need to take this lovely top in to the tailor to replace the zipper (and Carole Lyn was totally upfront about the zipper issues) , but it's beautiful, all beads are in place, and it fits -- yet another excellent, satisfying bitterroot transaction. I swear, I am a fan for life, and I check the bitterroot vintage.com site frequently because she finds wonderful delights.

Anonymous on Sep 14, 2012

5 out of 5 stars

Reminds me of the necklaces my aunt wore in the 70s -- and I love it. Excellent transaction.

Anonymous on Sep 14, 2012

5 out of 5 stars

Such a dear little bag! Very fragile, but it's gone out to dinner with me a couple of times and it gets noticed. <3

Anonymous on Sep 14, 2012

5 out of 5 stars

Awesome little bag to go with those days when I'm feeling the "vintage librarian" vibe. Beautiful condition, excellent shopping experience.

Anonymous on Sep 14, 2012

5 out of 5 stars

I can not say enough about how much I love this dress, and the experience shopping for it. Another example of great communication from the vendor -- as I was getting ready to buy it, I asked Carole if she had any white go go boots to go with it, or could recommend a good place to find VINTAGE ones (not the contemporary custom ones) and she found a couple of helpful links. Customer and fan of bitterroot for life, here.

View all 284 reviews

Shop policies

Last updated on July 17, 2012
Many thanks for stopping by bitter root vintage! Our vintage clothing and accessories have been carefully chosen and lovingly presented.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept PayPal.

Payment is expected within 48 hours; after that, items will be re-listed.
We are happy to reserve items for you for up to three days, just contact us!

We are pleased to offer a layaway plan for purchases of $50 and up! A non-

Go shopping! http://www.etsy.com/shop/bitterrootvintage
Shipping
Items are typically shipped within two to three days of cleared payment. Please allow an additional two business days for shipping on sale items. We use USPS First Class, Parcel Post, Priority, and International and do our best to keep shipping prices at a minimum. Please contact us if expedited shipping is desired.
Refunds and Exchanges
We understand that shopping on-line can be a bit daunting; thus, we strive for accuracy in measurements, descriptions, and photographs. All sales are considered final; please do double check your measurements and always feel free to contact us with any questions you might have about an item. Occasionally, we do offer store credit in special circumstances and on a case-by-case basis under the following conditions: the buyer notifies us within 48 hours of receiving the item and ships the item back to us within 72 hours; the buyer is responsible for return shipping; we will charge a $5 restocking fee.
Additional policies and FAQs
FREQUENTLY ASKED QUESTIONS

Q: What is vintage?

A: Etsy requires vintage items for sale on their site to be at least twenty years old. Our shop carries vintage clothing and accessories from the 1940s to the 1980s.

Q: Where do you find your vintage items, and how to you choose them?

A: Our pieces come from a variety of sources including estate sales, auctions, consignment, thrift and second-hand shops, as well as family and friends. We choose pieces for their charm, beauty, originality, excellent construction, and/or adherence to contemporary trends.

Q: Have your pieces been cleaned?

A: All of our machine and hand-washable items are washed. In order to keep prices in check, we only dry clean garments that are noticeably soiled. All of our garments are steam-freshened. If you would like us to have a piece professionally cleaned before shipping, please let us know and we will make arrangements with you to do so.

Q: Does vintage mean used? What kind of condition can I expect my garment to be in?

A: Often, vintage clothing has been pre-worn. Occasionally, garments are unworn with tags and/or are old, unworn stock from department stores; these instances are noted. In either case, you should expect that a vintage garment may appear gently worn. All of our pieces are in excellent or very good condition; our criteria demands that each piece must be completely wearable. As vintage clothing is often 50+ years old, there may be a minor imperfection. Any visible flaws such as holes, tears, or stains are noted. If you receive a piece from us and notice an issue that has inadvertently escaped our attention, please let us know immediately. You will be fully refunded for an oversight on our part.

Q: I’m concerned about sizing; can I return an item if it doesn’t fit?

A: Shopping for clothes on-line can be difficult, especially when it comes to sizing. We understand this and do our very best to provide both an estimated contemporary size (vintage clothing sizing is often very different from contemporary sizing), as well as ample and specific measurements in inches and centimeters. Please contact us with any questions regarding sizing, and kindly look carefully at the measurements and check them against your own. If you receive the garment and it still doesn’t fit properly, you may return in within three days for store credit. If we inadvertently made a mistake in the measurements provided, we will promptly provide a full refund.

Q: I received my package, but it seems to have been damaged in transit. How should I proceed?

A.: Unfortunately, we are not able to offer refunds for packages that are damaged in transit, however, we are happy to buy insurance for a small fee.

Q: I am an International buyer. How long will it take to receive my package and what happens if it is lost in transit?

A: We find that USPS First Class International is the most cost-effective and reliable way to ship internationally. Typically, packages are received approximately ten to twelve business days (give or take a day or two) after shipping. If you have not received your package after fifteen business days, please let us know immediately. Unfortunately, we are not able to refund purchases that have been lost in transit.

Q: Are your prices negotiable?

A: Our prices are fixed and non-negotiable. We pride ourselves on the research, care, and selection of our garments as well as our customer service! We always offer our Facebook fans a 10% discount, which can be used as often as you like. Further, our Facebook fans are offered special short-term discounts of 15 to 25% at least once per month. Please like us on Facebook, send us a convo letting us know, and we will send you a 10% off coupon code!

Q: Do you offer layaway?

A: We do have a layaway option for purchases over $100. We require a 30% deposit, and the remainder must be paid within three weeks. If you are interested in using layaway, please contact us for arrangements. As always, we are happy to reserve items for three days.