bittyboogifts is taking a short break


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Shop policies

Last updated on February 4, 2011
Welcome to Bitty Boo Gifts! I'm so happy to be a part of the Etsy community, sharing my bears with you. If you have any questions or comments please convo me. I'll do my best to ensure your satisfaction. Thanks for visiting, Diana ;)

Accepted payment methods

Returns and exchanges
We will accept Bitty Boo Bear returns for items in original condition only. You must contact us within 5 days of receipt for our "returns" address so your return will not be rejected. Please wrap your item carefully and ship via a trackable method to the address we provide in our return email; this will ensure you receive your full refund.

Please note that items listed as DESTASH are final sale - no refunds will be offered. Please convo with any questions before purchasing.

Shipping charges are not refundable.
Please submit your payment within 48 hours. We accept the following methods of payment:

We accept e-checks and credit card payments with paypal. E-check payments take 3 days to clear before your item ships. Or, you can pay by credit card NO PAYPAL ACCOUNT REQUIRED. We prefer to ship to your billing address.

We also accept credit card payments via google checkout! Select "other" as your method of payment and we'll email you an invoice. Once your payment clears, your items will ship within 48 hours.
All items ship via USPS First Class Mail with delivery confirmation and insurance. You will receive notification when your order has shipped. If you do not receive your package within 10 days, please check with your mail carrier, neighbors, other household members.
Additional policies and FAQs
When you purchase our items, you accept that the hand made items are of a delicate nature. They are not designed for small children and are meant as decorative collectibles only. Any excess strain on the joints could cause them to break. If a repair is needed, it will be done on a case by case basis and may involve a service charge.